Barber Ford
Holland, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 5:30 PM
Wednesday 8:30 AM - 5:30 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 5:30 PM
Saturday 8:30 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Have purchased trucks and cars here for 30 years. That ended today. Was not happy with the service department at all today. Truck was showing a code for the transmission. Transmission tech told me th That ended today. Was not happy with the service department at all today. Truck was showing a code for the transmission. Transmission tech told me there is a transmission problem. The service department told me the ambient temp needed to be working. Then on the next appointment said I needed to get the tires alligned. Fixed the ambient temp and it and it is now working. 4 appointments later, it still is not fixed or in for repair. They're not sure what they could do. It has a recall, says it's a safety recall. It needs to be fixed immediately. That doesn't matter to them. So I will never buy another Ford. From this dealership, after 30 years went to see the sales manager he sent me on my way. So, this service department sucks and the sales dept doesn't care. And they'll never get another sale from me ever again. I made an appointment in Plainwell. They'll take the car in the same day. Give me a rental car and seem like they're excited that I bring it to them. They have just earned my in plainwell. And you just lost my business. Your customer service attitude sucks. A zero at best. DON'T SERVICE YOUR CUSTOMERS AND I WILL FIND AN OK THER FISH IN THE SEA. YOUR NOT THE ONLY ONE. More
They are always quick to have eye contact and invite the public into their place. Also they are timely about completing a transaction. Pete is so kind and deals with stressful situations like buying a new c public into their place. Also they are timely about completing a transaction. Pete is so kind and deals with stressful situations like buying a new car easy and helpful. Great job all you at Barber Ford! More
Ive been going to Barber Ford for the my last 2 leases since moving to west Michigan. Ive had great experiences there. Everyone is very friendly. Lindsey has always helped me with my vehicles. She's taken since moving to west Michigan. Ive had great experiences there. Everyone is very friendly. Lindsey has always helped me with my vehicles. She's taken alot of time with me to explain things. Help me decide on the right car for me. I will continue to keep going to Barber Ford and recommending them to my friends. More
Pete did an awesome job! Zero pressure and 100% investment in our needs being taken care of. The finance department was great! Integrity and customer service was a core value Zero pressure and 100% investment in our needs being taken care of. The finance department was great! Integrity and customer service was a core value at Barber Ford. More
Friendly , honest and have never seen a car as the one we bought. Made a fair deal. bought. Made a fair deal. More
The Dealership is fine. But we’re extremely disappointed with our 2018 Ford Explorer. The transmission failed just after our 100,000 mile warranty expired. The transmissi But we’re extremely disappointed with our 2018 Ford Explorer. The transmission failed just after our 100,000 mile warranty expired. The transmission repair was $3700, very expensive. The transmission should not be failing on a vehicle at 105,000 miles!!! We will not buy another ford! We are trading the vehicle off soon!! More
Staff explained everything and did a great job Car service was completed in the time frame promised. Price was fair. service was completed in the time frame promised. Price was fair. More
Took my care in for service and it just so happens nothing was covered under my warranty Just bought car in June. I shouldn’t be having any issues with it at all nothing was covered under my warranty Just bought car in June. I shouldn’t be having any issues with it at all More



