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Barber Ford

Holland, MI

4.6
306 Reviews
Are looking for a reliable car, van, truck or SUV in the Holland area? You should start with our extensive lineup of new Ford and used Ford models at Barber Ford. Whether you're looking for something for the whole family to enjoy or something to spice up your daily commute, let our Ford dealership help. And with our many car loan and Ford lease options, it's never been easier to get behind the wheel on your terms. Our Holland auto body shop can also handle your accident repairs and auto collision repairs. But for regular auto service and maintenance, you can schedule online appointments with the Barber Ford service center. And if you're looking do some upgrades with the latest and greatest Ford parts on the market, you can trust the experts at Barber Ford to cover your automotive needs. There's never been a better time to drop on by at our dealership here in 640 East Eighth Street Holland, Michigan, proudly serving drivers from Zeeland, Allendale, Hudsonville and Byron Center. We're very much looking forward to it.
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640 East 8th St

Holland, MI

49423

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Showing 306 reviews

March 23, 2026

Been buying vehicles from Pete for years. Good guy! Their service has always been great also. More

by cbgreenhouses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Shearer
Apr 22, 2026 -

Barber Ford responded

We appreciate your loyalty to Barber Ford and Pete - it's always a pleasure doing business with you in sales, service, and everything in between!

March 20, 2026

Have purchased trucks and cars here for 30 years. That ended today. Was not happy with the service department at all today. Truck was showing a code for the transmission. Transmission tech told me th More

by Patrick Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anette
Apr 22, 2026 -

Barber Ford responded

We would like to acknowledge your 30 years of doing business with us—that matters, and it’s not something we take lightly or for granted . We are genuinely sorry that this experience left you feeling this frustrated. That said, we do need to clear up a few important points so there’s a full and accurate picture. Barber Ford does have loaner vehicles, but they are in very high demand and are typically scheduled about two weeks out. At the time your appointment was made, a loaner was not requested. You have been provided with loaners vehicles before, during a previous visit, you were given a loaner that was kept for over two weeks after your truck was completed, which further limits availability for other customers. From a diagnostic standpoint, our Senior Master Technician definitely did identify concerns, but also made a recommendation (based on 20+ years experience) that the front-end damage and related sensor issues be addressed first. These days vehicles rely heavily on those systems, and any body damage there can directly impact drivability and trigger false or misleading transmission-related concerns. His goal was not to avoid the repair, but to avoid having you spend money on work that may not resolve the root cause. That’s not avoidance, that’s not terrible customer service, on the contrary —that’s looking out for you. Regarding the comparison to another dealership offering same-day service and a rental: when we spoke Saturday morning , the vehicle had not yet been dropped off there and the appointment date was “unknown” , so it’s kinda hard to compare service or timelines until they’ve had the opportunity to properly inspect it. As for the recall, safety recalls are taken seriously. However, they still require proper diagnosis, parts availability, and scheduling—just like any other repair. We clearly fell short in communication somewhere along the way, and that’s on us. But we want to be clear that there was never a lack of effort or concern for resolving your issue properly and ethically.

February 16, 2026

They are always quick to have eye contact and invite the public into their place. Also they are timely about completing a transaction. Pete is so kind and deals with stressful situations like buying a new c More

by pleasantbr.s
Recommend Dealer
Yes
Employees Worked With
Pete Shear
Apr 27, 2026 -

Barber Ford responded

Hi, we appreciate your recommendation of our dealership! Please let us know if there is ever anything else we can do for you! Safe travels!

February 16, 2026

Ive been going to Barber Ford for the my last 2 leases since moving to west Michigan. Ive had great experiences there. Everyone is very friendly. Lindsey has always helped me with my vehicles. She's taken More

by Sonya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey DeRoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

Pete did an awesome job! Zero pressure and 100% investment in our needs being taken care of. The finance department was great! Integrity and customer service was a core value More

by bucholtzfam22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete shearer
January 07, 2026

Friendly , honest and have never seen a car as the one we bought. Made a fair deal. More

by Pphayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Gebben
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2025

The Dealership is fine. But we’re extremely disappointed with our 2018 Ford Explorer. The transmission failed just after our 100,000 mile warranty expired. The transmissi More

by James Kuipers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxxxx
November 15, 2025

Staff explained everything and did a great job Car service was completed in the time frame promised. Price was fair. More

by jhuns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Sluiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey DeRoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Eno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Gebben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hovinga
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2025

the sales, trade ,and financing process was efficient and professional from the beginning to the end More

by sk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Eno
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2025

Took my care in for service and it just so happens nothing was covered under my warranty Just bought car in June. I shouldn’t be having any issues with it at all More

by shellB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsey DeRoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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