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Barber Ford

Holland, MI

4.6
327 Reviews

640 East 8th St

Holland, MI

49423

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Showing 327 reviews

June 12, 2026

I went to have my check engine light checked and walked out $1300 in repairs that they rushed me to agree to. Communication was very poor. They had in my car all day and never communicated until 430 so I h More

by Tmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary
Jul 28, 2026 -

Barber Ford responded

Thank you for taking the time to share your feedback. We never want our guests to feel rushed into making repair decisions, and we strive to keep you informed throughout the service process. Based on your experience, it sounds like we fell short of those expectations, and we appreciate you bringing that to our attention. A check engine light can indicate a wide range of issues, so while the initial visit begins with diagnostic testing, the recommended repairs can sometimes be more extensive than anticipated. Even so, we want every guest to have the information and time they need to make confident, informed decisions about their vehicle. Your feedback is valuable and helps us identify opportunities to improve our communication and the overall experience we provide. Thank you again for taking the time to let us know where we can do better.

June 11, 2026

Very helpful in obtaining the accessories I wanted! I would recommend this dealership to friends & family! More

by speckernie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach Eno
Jun 11, 2026 -

Barber Ford responded

Hi Speckernie, we appreciate your recommendation of our dealership! Please let us know if you have any additional questions about services you received and thank you again for choosing Barber Ford!

June 09, 2026

Very unhappy with this visit. Additional services needed with air filter and cabin filter with no proof that these items actually came out of my car. One of these filters had been More

by Official28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Gebben
June 07, 2026

My expectations are always succeeded. The young man that surfaces our car at our home with your optional at home. Zer0 is perfect for us. More

by 1957 Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey DeRoo
Jul 06, 2026 -

Barber Ford responded

We love our mobile service team - they do a great job of making routine maintenance visits easy and convenient!

June 01, 2026

Excellent dealership. Service is top notch. Lindsey DeRoo was very professional. Answered all our questions . Knew all about the car we bought. The Explorer. Test di More

by Russj1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey DeRoo
Jul 06, 2026 -

Barber Ford responded

We'll pass your kind words on to Lindsey and the F&I team, thank you! Enjoy your new Explorer!

May 26, 2026

Barber Ford of Holland, Michigan serviced my 2023 F150 for a service recall notice. This took place May 20 - 21. Service appears to have been handled appropriately, timely and I was kept informed of the More

by john.coupe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thom, Rob Hilbink
May 29, 2026 -

Barber Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026

I’ve worked with Pete at Barber Ford for several years, and he’s always been great to work with. Pete consistently goes above and beyond to help me find the right vehicle, making the process easy and stres More

by bradley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Shearer
May 23, 2026 -

Barber Ford responded

Hi Bradley, thank you for taking the time to leave us your response to our staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

May 18, 2026

Service was on time, and at a prearranged location of my choosing (my work). The mobile service communicated he was. On the way, when he arrived, and when the software correction was completed. He was very More

by Trapper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Eno
May 22, 2026 -

Barber Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 15, 2026

Very communicative Shuttle service Finished in just few hours price was decent car runs great More

by RT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 16, 2026 -

Barber Ford responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 14, 2026

The body shop Naomi and Eva are fantastic Customer service is great made everything go smoothly More

by Bacon5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi/Eva
May 16, 2026 -

Barber Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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