Banks Chevrolet Cadillac Buick GMC
Concord, NH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,314 reviews
I’ve had work done on a couple of my vehicles at Banks Chevrolet and have been very satisfied. Everyone treated me well, and the whole experience was smooth from start to finish. They were clear about wha Chevrolet and have been very satisfied. Everyone treated me well, and the whole experience was smooth from start to finish. They were clear about what needed to be done and followed through without any hassle. Happy to recommend them to others, and I hope this helps them continue to grow. More
This was my first time at Banks and we were successful in purchasing a car for our wants and needs. Nick was patient answering our questions and spending the day with us. We are very happy purchasing a car for our wants and needs. Nick was patient answering our questions and spending the day with us. We are very happy More
Tom Whitney is the man. I went into Banks thinking I'll be buying a used truck with almost 20k miles on it. This man pulled all the punches and put me in a brand new 2026 fo I went into Banks thinking I'll be buying a used truck with almost 20k miles on it. This man pulled all the punches and put me in a brand new 2026 for cheaper than what I was looking at used. 100% the best customer experience I have had in a long time. I recently went to another GMC dealer and they were TERRIBLE. Banks has 100% earned my future business and put faith back into my buying experience. More
I rate Banks a 10. From the moment I stepped in the door to locate the Basic Care Service Department, I was greeted with smiles. The employees who helped me were all v From the moment I stepped in the door to locate the Basic Care Service Department, I was greeted with smiles. The employees who helped me were all very friendly and professional. I was impressed with the comfortable waiting area and coffee/snack shop. The entire facility is immaculate. My appointment went smooth. I bought my vehicle at Banks and will buy my next one there too. I recommend Banks Auto. Lynde More
I've been buying and had service needs done here for many years. Both have been a good experience. Steve Gard has gone out of his way to resolve any issues he's been great to work with years. Both have been a good experience. Steve Gard has gone out of his way to resolve any issues he's been great to work with More
Great deal! Got $4000 more for my trade-in than other dealers offered. Sales person Nick was great. Customer service after the sale was outstanding! Got $4000 more for my trade-in than other dealers offered. Sales person Nick was great. Customer service after the sale was outstanding! More
When I entered the dealership, I did not know exactly what truck I was going to need to meet towing needs. I was certain I was going to need 1 ton truck. After speaking with Kyle Richards and he did some what truck I was going to need to meet towing needs. I was certain I was going to need 1 ton truck. After speaking with Kyle Richards and he did some online research to determine the weight of my 5th wheel camper he explained that the 3/4 ton truck would more then meet my needs and provide a much better ride then the 1 ton truck would. This also made it that I was able to get more options for less money then if I had bought the 1 ton. He could have steered me into the 1 ton just to make a little more money. Instead he put me in the truck that was right for me. I would highly recommed Kyle. He is very knowledgeable on the GM products. Thank you Kyle for time and help with this purchase. Floyd More
Overall the experience was okay, but could have been better. The salesman Nick Gagnon couldn’t be bothered after the sale to return a call or an email until a sales manager got involved. Had an issue wi better. The salesman Nick Gagnon couldn’t be bothered after the sale to return a call or an email until a sales manager got involved. Had an issue with the tires on the truck which we were able to come to a resolution plan before taking the truck home. Also had an issue with the front brakes on the truck not working correctly due to rust build up and deep grooves in the rotors. I was assured they were fine. They were not fine and failed VT state inspection, I’m not impressed having to dump money into a certified used truck, especially when I traded in one that was very well maintained and had zero issues. More
























