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Banister Nissan of Norfolk
Norfolk, VA
240 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 240 reviews
August 09, 2022
Amazing time at the dealership everyone was so kind and welcoming! Great environment great staff! Special thanks to salesman Pedro Caro he was amazing at answering all my questions, figuring out the best d welcoming! Great environment great staff! Special thanks to salesman Pedro Caro he was amazing at answering all my questions, figuring out the best deal for me and overall his caring and professional demeanor made it a great visit! Highly recommend! More
by Shellsea.rijo
Employees Worked With
Pedro caro
July 16, 2022
Two great people you want to see at Banister who I had the honor of receiving great customer service, Dominic Harper service department and Jean Castel in the sale department. Great customer service and the honor of receiving great customer service, Dominic Harper service department and Jean Castel in the sale department. Great customer service and great people who really represents Banister Nissan Norfolk very well and somebody needs to know. Anthony Olds. More
by amolds1
Employees Worked With
Dominic Harper , Jean Castel
July 16, 2022
Always great customer service when ever we go to Banister Nissan Norfolk. Car salesman Jean Castel sold me 2 cars and 1 truck. He is considerate and very passionate about making sure his customers receive t Nissan Norfolk. Car salesman Jean Castel sold me 2 cars and 1 truck. He is considerate and very passionate about making sure his customers receive the best customer service experience as well as Dominic Harper in the Service Department. Dominic is also is a great kindhearted man who loves to make his customers proud of the service that they receives while the customer is receiving maintenance to their cars. Dominic is very concerned also fabulous hospitality very much family oriented. I recommend these 2 great individuals to see when going to Banister Nissan Norfolk. Anthony Olds Sr More
by amolds1
Employees Worked With
Dominic Harper, Jean Castel
June 25, 2022
Friendly and professional and very helpful and had people waiting to assist you as you enter the parking area. They walk you through each step needed to purchase a vehicle and don't rush you. Kavi my agent d waiting to assist you as you enter the parking area. They walk you through each step needed to purchase a vehicle and don't rush you. Kavi my agent did an awesome job. More
by Myount1
Employees Worked With
Kavi Baanahar, Nick Williams
June 17, 2022
Dissatisfied with service they had my car since 5/31/22 and its now 6/17/22 and car is still not fix, they were waiting on a part which came in on 6/7/22 and as of today 6/17/22 the part is missing a part and its now 6/17/22 and car is still not fix, they were waiting on a part which came in on 6/7/22 and as of today 6/17/22 the part is missing a part and now i have to wait another week for my car. Reach out to the service manager several times left msg on vm and he still has not called me back. I ask if they could provided me a loaner car and the response was, they don't have any. At this point I just want my car back so I can take it to a efficient shop with efficient staff that can or who has exceptional manpower to fix my care More
by albellam
Employees Worked With
ryan oliver
May 27, 2022
My name is George I took my car in for state inspection oil change in the 20,000 mile maintenance Mr Dominique took care of my car and me in an awesome manner of trust honesty but most of all respect it to oil change in the 20,000 mile maintenance Mr Dominique took care of my car and me in an awesome manner of trust honesty but most of all respect it touched my heart to know that a young man like him was working there and help me out I will my 2018 Nissan Pathfinder back for more maintenance and whatever else it may need in the future Dominique is awesome I'm glad he works there More
by George Robinson
Employees Worked With
Dominique service department
