Banister Nissan of Norfolk

I had a wonderful 1st time car buying experience with Jewonda! I just bought a new 2011 Nissan Maxima and she answered all my questions truthfully and I never felt pressured. She is a very honest and c Jewonda! I just bought a new 2011 Nissan Maxima and she answered all my questions truthfully and I never felt pressured. She is a very honest and caring person to work with and if I ever buy a car again, I know where and who i'm buying from. She has a great sense of ethics and does what it takes to ensure her customers are SATISFIED. Jewonda is very knowledgeable and knows everything there is to know about nissan. It's always good to to work with someone who knows what they're talking about. Thank you Jewonda for the excellent customer service you gave me, the best in Virginia Beach! More

We had a great experience with Doug Markel at Charles Barker Nissan. Doug walked us through the whole experience and we were out of the dealership within 2-3 hours. His approach was very low pressure a Barker Nissan. Doug walked us through the whole experience and we were out of the dealership within 2-3 hours. His approach was very low pressure and we got the car we wanted almost $3000 below KBB value. They also took our 2 trade-ins and gave us a reasonable price for their condition. More

Jewonda was friendly and very helpful. Wasn't pushy but tried to accomodate our budget & worked within our means even after we left the showroom. Went back because we liked the price they were willing to s tried to accomodate our budget & worked within our means even after we left the showroom. Went back because we liked the price they were willing to sell car for & worked with us on it. More

I have purchased a lot of cars and the professional and zero pressure at Charles Barker Nissan was a wonderful experience that you do not see at most dealerships. I will recommend the dealership to anyone zero pressure at Charles Barker Nissan was a wonderful experience that you do not see at most dealerships. I will recommend the dealership to anyone I know that is interested in purchasing a new car. More

This was the most delightful car-buying experience I've ever had. So much laughter, a great deal, and they even gave me a big Christmas bow to put on top of my car for a picture! Wayne was extremely know ever had. So much laughter, a great deal, and they even gave me a big Christmas bow to put on top of my car for a picture! Wayne was extremely knowledgeable about the vehicle, its previous owner, and took outstanding care of my purchase. I could tell from the environment of the store that the entire staff has a real team spirit and work very well together. That's important! This place wasn't like a factory, but a comfortable place--no pressure--and everyone was just delightful. I cannot recommend this place enough to buy a new or used car. More

We had a great experience buying a new Nissan Murano at Charles Barker Nissan this past week end. Mallin Alexander was very helpful and at the same time not pushy at all, which is so refreshing! He took th Charles Barker Nissan this past week end. Mallin Alexander was very helpful and at the same time not pushy at all, which is so refreshing! He took the time to explain the features of the car, helped me connect the Blue Tooth system to my phone, and was really pleasant every step of the way. We got a good price and the negotiation was very friendly. I like the fact that the staff at Charles Barker Nissan mentioned the various services that we could buy in addition to the car without being pushy about it. In my past experiences with other dealerships, they tend to do a hard sell on additional options, maintenance contracts, etc. and don't take "no" for an answer. More

the sales person was awesome, she had outstanding customer services and did everything possible to keep my wife and I comfortable during our new vehicle purchase at your dealership. customer services and did everything possible to keep my wife and I comfortable during our new vehicle purchase at your dealership. More

This was the first time i have been at a dealership and did not feel pressured to buy. Mr. Stone was easy to relate to making my choice to purchase very easy. did not feel pressured to buy. Mr. Stone was easy to relate to making my choice to purchase very easy. More

On 26OCT I made an appointment for 10:00 on 27OCT. I only a month ago moved down here for Georgia and my 2010 Maxima had started to loose acceleration after I would stop at points(stop signs, stop lights, et a month ago moved down here for Georgia and my 2010 Maxima had started to loose acceleration after I would stop at points(stop signs, stop lights, etc). Upon arriving to the service center I was asked if I had an appt and replied yes 10:00. After waiting over 2 hours I asked about the status of my vehicle and after a couple minutes of the service advisor going to check on it. I was told that it hadnt even made it into the shop..also that I didnt even have an appointment!!!! Okay if there was no appointment in the system, why allow me to sit in the dealership for over two hours and not tell me. There was nothing even told me about no appointment when I checked in. Isnt the appointment verified once i arrive? If not it should be. I reported this to the service manager who could seem to care less. He stated that the people with appointments from 0730-1030 had to be taken care of ...uhhh hello..I had an appointment at 1000!!!!! i mean try to figure out what happened to my "missing appointment" but that didnt seem to be a priority..I would never return to this dealership for ANY REASON at all. I didnt feel like I was being taken care of and 2hours of my day was just wasted for NOTHING!!! More

The dealership was very friendly and everyone there treated us like we were family, our rep Wayne was the best and possessed very high interpersonal skills as well as knowledge of all vehicles on the l treated us like we were family, our rep Wayne was the best and possessed very high interpersonal skills as well as knowledge of all vehicles on the lot we had questions on. More