Banister Ford of Marlow Heights - Service Center

I was able to get an appointment that fit my personal schedule. The waiting area was clean and spacious considering the current COVID concerns. Service was quick and suggestions for maintenance on my veh schedule. The waiting area was clean and spacious considering the current COVID concerns. Service was quick and suggestions for maintenance on my vehicle was greatly appreciated. Estimated cost was on point and check out was quick. Banister Ford was accommodating, fast service, and staff was attentive to my vehicle needs. Thank you! More

Amazing. Personally I like the customer service at banister ford auto. I would recommend them to anyone. banister ford auto. I would recommend them to anyone. More

The service writer is very knowledgeable person and knows his job very well keep up the good work and I will continue to come. his job very well keep up the good work and I will continue to come. More

The customer service was amazing. Quick and clean service. I come here to get my service done everytime. service. I come here to get my service done everytime. More

Everything was profession.Everything was on time.lam glad day take the VIP service.lam very success in the work that was done Thanks. day take the VIP service.lam very success in the work that was done Thanks. More

Service was done in a timely manner and my service Rep Tavon was very courteous and kept me informed on the status of my vehicle. I do have one concern. I don't think a regular customer should be charged Tavon was very courteous and kept me informed on the status of my vehicle. I do have one concern. I don't think a regular customer should be charged to determine why a particular warning light is illuminated. More

Terry helped me from start to finish. Even though they were short staffed, you wouldn't know it with the time and care he gave me. Will definitely be returning back. Thanks again Terry! were short staffed, you wouldn't know it with the time and care he gave me. Will definitely be returning back. Thanks again Terry! More

This time I only went in for an oil change (which I prepaid when I purchased the car). After the terrible experiences I’ve had with this service center over the past few months, the only way I’d retur prepaid when I purchased the car). After the terrible experiences I’ve had with this service center over the past few months, the only way I’d return there is for a service that didn’t cost me any additional money. How can they possibly make up for charging me thousands in repairs that weren’t necessary?? More

The Service Department was very helpful and I did not have to wait all day. Happy with service. have to wait all day. Happy with service. More

Service was quick, efficient, Everyone was very friendly. Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky Only complaint was not about the dealership but about the online software to schedule app't. That belongs to Ford (I'm assuming) and is very clunky, slow and a pain in the butt to use. More