Banister Ford of Marlow Heights - Service Center

Doesn’t listen to the customer nor check notes for services. Job wasn’t done correct and the representative didn’t tell the truth to my significant other when picking up the car. We had to check our p services. Job wasn’t done correct and the representative didn’t tell the truth to my significant other when picking up the car. We had to check our paperwork and noticed the errors. More

Very friendly staff customer service above and beyond my Very friendly staff customer service above and beyond my expectation. Very clean waiting area with quick service fr vehicle. Very friendly staff customer service above and beyond my expectation. Very clean waiting area with quick service fr vehicle. More

Purchased a vehicle there in 2003 when it was Sheehy. It is now under a new name and the service was great. accurate on finding and fixing problems. Gave an estimate for repair and it was performed at that is now under a new name and the service was great. accurate on finding and fixing problems. Gave an estimate for repair and it was performed at that price. More

Chris was very helpful and professional. My car was ready before the expected date. Thanks before the expected date. Thanks More

Trevaun provided great customer services. He was very attentive and pleasant. My vehicle was ready at the expected time. The GM also checked to make sure that was everything was fine a lead me to the a attentive and pleasant. My vehicle was ready at the expected time. The GM also checked to make sure that was everything was fine a lead me to the appropriate section needed to retrieve my vehicle. More

Great customer service understanding staff clean service lobby professional staff and understand staff great manager lobby professional staff and understand staff great manager More

So far, so very good. The customer service is outstanding - never experienced this type of customer service. I have been buying cars since 1968 and this is the greatest. If I do not want to sta outstanding - never experienced this type of customer service. I have been buying cars since 1968 and this is the greatest. If I do not want to stay at the dealership while my vehicle is being fixed, a courtesy car driver will take me home and when it is ready a courtesy car driver will come back and pick me up and return me to the dealership. The technicians are over the top. More

My service was great. Mr. D. Green was a great service advisor, he kept me informed of what was going on. advisor, he kept me informed of what was going on. More

My appointment was fast. The staff that assisted me at the desk was very helpful the desk was very helpful More

It did not take forever to finish my car they had it one day and I got it back the next day... And they were very respectful. day and I got it back the next day... And they were very respectful. More