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Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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943 Reviews of Banister Ford of Marlow Heights - Service Center
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February 23, 2022
They fixed my car fast and returned it fast. Great job Ford! Customer service was professional too Great job Ford! Customer service was professional too More
by CAM CHISM
Verified CustomerEmployees Worked With
Other Employees :
Bobby Royal, Sam Hadi
February 23, 2022
I brought my 2011 Ford Edge in for an oil change and after leaving my truck check engine light appeared and started stalling out. I believe the did something to my vehicle and when I found out the resul after leaving my truck check engine light appeared and started stalling out. I believe the did something to my vehicle and when I found out the result of it I will be reporting them. More
by tbird232002
Employees Worked With
February 19, 2022
I have been to this dealership a "few" times and each time the service gets worse! This latest time, it took the staff an hour to locate my SUV in order for me to leave. I had requested the VIP car wash time the service gets worse! This latest time, it took the staff an hour to locate my SUV in order for me to leave. I had requested the VIP car wash service in addition to brake service: not done! It is the only Ford dealership close to where I live. I miss the professionalism and the excellent service from Sheehy Ford which use to be here! I am already looking around for another Ford dealership! A month earlier I had taken my Ford Mustang in for heating and air conditioner problems and it was never fixed despite Banister Ford stating on the billing invoice! I am already looking for another establishment to complete the job and I will turn this over to Ford Corporate for whatever I am billed! Do not go here(Banister Ford in Marlow Heights)! You have been warned! More
by ONELJB
Employees Worked With
February 19, 2022
The service advisor was courteous and very helpful and the work was completed as promised. the work was completed as promised. More
by KUNTRYBOY75
Employees Worked With
February 18, 2022
Everyone is pleasant and professional. The service is great and timely! I think scheduling really helps to shorten your waiting time. The customer service rep are great by keeping you upda The service is great and timely! I think scheduling really helps to shorten your waiting time. The customer service rep are great by keeping you updated on the process of your car service. More
by GAUNTIE0
Employees Worked With
I don't remember his name..but very plesant
February 18, 2022
the customer care is fantastic, and the work performance to the car is great at any visit. to the car is great at any visit. More
by SHEKU3374
Employees Worked With
February 17, 2022
The people who work there were very helpful professional clean building and the work didn’t take long. clean building and the work didn’t take long. More
by youngdon1957@icloud.com
Employees Worked With
