Banister Ford of Marlow Heights - Service Center

The advisor I had was awesome. Also the dealership was clean and was up to my expectations. Also the dealership was clean and was up to my expectations. More

James Martin of the Service Department was extremely helpful and kept me updated on the progress of my vehicle without me having to call and pester the service department. helpful and kept me updated on the progress of my vehicle without me having to call and pester the service department. More

Service was quick and personable, plus my car was unexpectedly zippy afterward. I will return when I need service again. unexpectedly zippy afterward. I will return when I need service again. More

The Banister Rewards program is great for customers. It was my first time using the program. It was my first time using the program. More

Got a key fob and programmed at Banister Ford of Marlow Heights for over $400.00 dollars but actually paid over $300.00 after using my Member coupons. I was supposed to receive a complimentary "fluid top Heights for over $400.00 dollars but actually paid over $300.00 after using my Member coupons. I was supposed to receive a complimentary "fluid top off" check and filled which included windshield wiper fluid. I specifically asked the gentleman if it was done already they released my vehicle to me and he said he's pretty sure that it was but if not, then for me to bring it back. Later that night I received a display alert from my car alerting that the window shield fluid is low. I had to go back to Banister the very next day again. That is today...I will update if and whenever the alert warning comes on again. More

The people was very helpful and got me in and out and wash my truck wash my truck More

Service reps need to confer sooner with customers than later, when customers are about to leave. later, when customers are about to leave. More

I received fast and friendly service! I will recommend anyone their service. I did have to wait too long. I will recommend anyone their service. I did have to wait too long. More

Fixed my problem. Thank all so much and did it really quick. Left in less than a hour. Thank all so much and did it really quick. Left in less than a hour. More

Very professional and kind. The serviceman and salesman are eager to please. The manager is an excellent person to do business with. The serviceman and salesman are eager to please. The manager is an excellent person to do business with. More