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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.1
829 Reviews

829 Reviews of Banister Ford of Marlow Heights - Service Center

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April 30, 2014

Service Experience I was very impressed with my service tech Gary Niner. He made me feel like I wasn't being taking advantage of and that my car would be in good hands. More

by lisa75839
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Niner
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thank you for giving Gary the shout out he deserves!

April 30, 2014

Great service Prompt service and he made sure I understood what was going on with my vehicle and what was it going to take to fix it. More

by MelR94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience with us!

April 30, 2014

Awesome Service Department The entire service department was very helpful. The technician that worked on my car, Bryan Ashburn, was extremely knowledgeable and I didn't feel lik More

by AMR106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Ashburn
May 02, 2014 -

Banister Ford of Marlow Heights responded

Glad to hear that Bryan and crew took care of you. Thanks for sharing!

April 30, 2014

Quality people are they key to success I deal with Jerry often and I am always pleased with his ability to get me what I need as well as his enthusiasm. I never feel like Jerry is too busy More

by AverysAAGR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 02, 2014 -

Banister Ford of Marlow Heights responded

Thanks for sharing your experience with us!

April 29, 2014

PARTS DEPT. REVIEW I have used Sheehy Ford for all my OEM parts. Jeff Kerns has always been my go to guy. Very professional and very knowledgeable about the parts busine More

by creations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you for sharing your experience!

April 29, 2014

OIL CHANGE WENT TO GET MY OIL CHANGED ON MY EXPEDITION, MIKE JENKIS HAS EXCELLENT CUSTOMER SERVICE. HE ALWAYS KEEPS ME INFORMED AND EXPLAINS EVERYTHING TO ME More

by jhill77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thanks for sharing!

April 29, 2014

Excellent Service Les Jr. Is an absolute lifesaver! Not only was he very understanding he was very informative and kept me updated on what was happening with my vehicl More

by crunchytaco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you for sharing!

April 29, 2014

Happy with service received at Sheehy Marlow Heights I just had service done at the Sheehy Ford, Marlow Heights and received the greatest customer service. Thank you Gary Niner for making my oil change a More

by mniner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Niner
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you for sharing your experience!

April 29, 2014

Very impressed i had to take my truck in to get serviced and tires. I dreaded having to take the time to do this, however my service adviser Les Jr was a pleasure t More

by BrookeSteele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience!

April 29, 2014

Service My experience working with Les Jr was AWESOME.!!!! He was very friendly, speedy and willing to work along within my budget. I would highly recommend More

by jenn021182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2014 -

Banister Ford of Marlow Heights responded

Thanks for sharing!