Banister Ford of Marlow Heights - Service Center

The customer service was excellent. The staff were kind and kept me informed about my vehicle. The staff were kind and kept me informed about my vehicle. More

Fantastic customer service! Also gave an extra look over for services that are needed in the near future. Thank you James! Also gave an extra look over for services that are needed in the near future. Thank you James! More

Terrible Was Told My Catalytic Converter And 02 Sensor Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks A Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks And Asked Me Am I A Certified Ford Tech. Then I Was Quoted $6,100 In Repairs. Also They Could Look At Any Other Problems Until Those We’re Resolved. I Took My Car Elsewhere And It Was The Passenger Front Wheel Axle. Had It Replaced There. Thanks Banister Ford. More

Great customer service and a comfortable waiting area; great coffee is also provided along with strong Wi-Fi so I could work while I waited great coffee is also provided along with strong Wi-Fi so I could work while I waited More

I bought my car in for noises after having a engine put in and the lady at the desk told me that it needed rear brakes and rotors which cost 732.? and she said that she didn't hear any noises but when I go in and the lady at the desk told me that it needed rear brakes and rotors which cost 732.? and she said that she didn't hear any noises but when I got the car back it's still making the exact same noises. I am not very happy because 2 weeks before I had just spent over 7,000.00 for the engine. More

Excellent service. I had a wonderful experience. Shout out to Mr. Ali for putting in extra effort to make sure I was well taking care of. Thanks Banister Ford Team. I had a wonderful experience. Shout out to Mr. Ali for putting in extra effort to make sure I was well taking care of. Thanks Banister Ford Team. More

So accommodating, so professional, so reliable! I’m so happy with the changes since banister took over this Ford dealership. I used to dread taking my car in for service. It’s a total breeze now an I’m so happy with the changes since banister took over this Ford dealership. I used to dread taking my car in for service. It’s a total breeze now and I feel my money is well spent there. Thank you Banister! More

First time customer, my f150 was towed there on Saturday. Monday the vehicle was repaired and ready for pickup 4 hours later after being told the problem that morning. Heater hose replaced, no leaks, vehicle Monday the vehicle was repaired and ready for pickup 4 hours later after being told the problem that morning. Heater hose replaced, no leaks, vehicle running great More

My experience at Banister has been excellent. Far better than Sheehy Ford. Keep up the good work!! Far better than Sheehy Ford. Keep up the good work!! More

I had a great experience and will continue to use Bannister. The Service Technicians are knowledgeable and customer focused. Bannister. The Service Technicians are knowledgeable and customer focused. More