Banister Ford of Marlow Heights - Service Center

The employees in the service department are very pleasing, especially the general manager Devron , everyone is always so helpful and courteous pleasing, especially the general manager Devron , everyone is always so helpful and courteous More

I normally do not write reviews about my dealership experience because I am so irritated after waiting hours for my service to be completed. But this time was the complete opposite. Couldn't believe it experience because I am so irritated after waiting hours for my service to be completed. But this time was the complete opposite. Couldn't believe it. They had me in and out within roughly 75-90 minutes! I want to give a huge shoutout to my service advisor Tavaun Green! Thank you for your professionalism and wit. Very kind and courteous professional. Will definitely stick with Tavaun moving forward! More

As always throughout my. experience with your organization the personnel is always professional and promote an outstanding environment. experience with your organization the personnel is always professional and promote an outstanding environment. More

TaVaun was an excellent service advisor. Waiting area was clean, spacious and comfortable. Time to perform maintenance was ressonable. Waiting area was clean, spacious and comfortable. Time to perform maintenance was ressonable. More

They were very professional. They had me in and out in now time which was great! They had me in and out in now time which was great! More

The customer service was excellent. The staff were kind and kept me informed about my vehicle. The staff were kind and kept me informed about my vehicle. More

Fantastic customer service! Also gave an extra look over for services that are needed in the near future. Thank you James! Also gave an extra look over for services that are needed in the near future. Thank you James! More

Terrible Was Told My Catalytic Converter And 02 Sensor Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks A Was The Reason My Car Was Shaking While Accelerating. My Service Advisor Was Not Listening When I Tried To Explain The Problem Saying Smart Remarks And Asked Me Am I A Certified Ford Tech. Then I Was Quoted $6,100 In Repairs. Also They Could Look At Any Other Problems Until Those We’re Resolved. I Took My Car Elsewhere And It Was The Passenger Front Wheel Axle. Had It Replaced There. Thanks Banister Ford. More

Great customer service and a comfortable waiting area; great coffee is also provided along with strong Wi-Fi so I could work while I waited great coffee is also provided along with strong Wi-Fi so I could work while I waited More

Excellent service. I had a wonderful experience. Shout out to Mr. Ali for putting in extra effort to make sure I was well taking care of. Thanks Banister Ford Team. I had a wonderful experience. Shout out to Mr. Ali for putting in extra effort to make sure I was well taking care of. Thanks Banister Ford Team. More