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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews
Call Service Center (301) 423-4950

919 Reviews of Banister Ford of Marlow Heights - Service Center

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March 24, 2022

I enjoy bring my car back you because of the pleasant way I am greeted and the service was done in sufficient time also any questions I ask were answered. More

by Eric66hummer15@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherrill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Slaughter
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Apr 06, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Eric! We are so happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 24, 2022

Was very happy on the work, good job thank you. Took some time but it’s OK More

by Mr.HOLT
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devahi
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Mar 30, 2022 -

Banister Ford of Marlow Heights responded

Hey Mr. Holt! Thank you so much for taking the time to share your feedback. We are happy to be of service to you. Than you for choosing The New Banister Ford of Marlow Heights!

March 24, 2022

I must say Banister Ford is a xxxx of improvement over the last dealership. James Martin provided exceptional customer service. He provided call back updates on my vehicle repairs including cost of par More

by A.L. Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Martin
Report | Print
Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review & kind words are greatly appreciated, Richard! We are so happy to know that our team could be of service to you during your recent visit. We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

March 23, 2022

Mr James Martin has a good customer service attitude, I look forward to working with him in the future. More

by LEOBRO3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
Report | Print
Mar 30, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to rate your experience! We are happy to be of service to you . Thank you for choosing The New Banister Ford of Marlow Heights!

March 21, 2022

In reference to the car service performed on 3/18/22 the customer service by Michael Carlisle was Excellent. More

by joe.hooper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Carlisle
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Mar 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate your experience. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

March 21, 2022

Great quick service. If I'm not mistaking I think Bobby Gray retired a couple years ago but still showing. James was my advisor and was excellent. More

by VIPSERVICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are grateful to earn your business. If there is anything that we can do for you, please let us know! Thank you for choosing The New Banister Ford of Marlow Heights!

March 19, 2022

Nice and very friendly dealership I really enjoyed the service I would definitely recommend this place to everyone who needs some work done to there vehicles More

by SHELTON.SHORTERSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

Hey Shelton! Thank you for taking the time to share your feedback! We are happy to know you had a pleasant customer experience. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

I found my experience with Banister to be positive and I will return there again More

by ROGERSTRESCITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tavaun
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Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are thrilled to know that! Thank you so much for taking the time to rate your experience. We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

James was amazing! I really appreciate that he took the time to look over my vehicle while I was there More

by JHOPEBELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Martin
Report | Print
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business! Thank you for taking the time to rate us 5-stars! We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

March 18, 2022

Th wait wasn’t long at all, and the service technician kept me informed on what was going on or needed to be done. More

by LAKEISHA JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Report | Print
Mar 21, 2022 -

Banister Ford of Marlow Heights responded

We are thankful to earn your business, Lakeisha! Thank you for taking the time to rate & share your experience. Thank you for choosing The New Banister Ford of Marlow Heights!

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