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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews
Call Service Center (301) 423-4950

945 Reviews of Banister Ford of Marlow Heights - Service Center

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April 16, 2022

Excellent service thanks so much for all your help with taking care of my service. More

by darnell_rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2022 -

Banister Ford of Marlow Heights responded

Hey Darnell! Thank you for taking the time to share your feedback. We are happy to know we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 15, 2022

All went as planned. James was very pleasant and saw to all my car needs. More

by mca9001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us 5-stars! We are grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

April 15, 2022

Chris was very honest and helpful. Told me up front what everything would cost and diagnosed my issue. More

by jmwr2183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We appreciate your business at The New Banister Ford of Marlow Heights!

April 15, 2022

they could have wash my truck after service my truck had fingerprints all over thanks More

by leroy16602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Hey Leroy. Thank you for taking the time to notify us. We want to make it right with you. If you could leave a phone # or email to reach you at or give us a call at your earliest convenience at 7579165229. Thank You

April 15, 2022

Great customer service service adviser is very professional and keeps me advised of any other problems More

by TRAINOPERATOR88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

April 15, 2022

Michael was dishonest by providing services that wasn't required and absolutely rude when questioned as why! More

by althea.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Carlisle
Report | Print
Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Hey Althea. Thank you for taking the time to notify us. We would like to make it right with you, and we would like to know if we can earn an opportunity to speak to you directly about this. Please leave a good contact (phone or email), or you can reach us at your earliest convenience at 7579165229.

April 14, 2022

The service was fast and efficient. Everyone was very nice and welcoming. Great service overall More

by mekelia12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Hey Mekelia! We are happy to know you had a pleasant experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 14, 2022

Drop my truck off for a safety recall and it was done by the time expected More

by coleman521
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate your experience, Coleman! We are happy to be of assistance to you. Thank you for choosing The New Banister Ford of Marlow Heights!

April 13, 2022

I have been dealing with this dealership for many many year and I am very happy More

by DOROTHYFOSTER100
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

We are so happy to hear that , Dorothy! We are grateful to continue to earn your business. We look forward to continue to create great customer experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

April 13, 2022

Great and committed service and will keep them in mind for any future assistance Thanks 😊 🙏 More

by FOBBSMAUDE
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business! Thank you for your 5-star rating! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

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