Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
919 Reviews of Banister Ford of Marlow Heights - Service Center
After a few seconds Mike greeted me and said someone will help me in a minute. Mike took care of me. He was friendly and my car was completed after about 3 hours. The ladies at the payment area were helpf help me in a minute. Mike took care of me. He was friendly and my car was completed after about 3 hours. The ladies at the payment area were helpful and friendly. More
The dealership is in close proximity to my home which makes it ideal. However, my visit for an oil change was completed without conversing with me about the recommended service that could have been compl makes it ideal. However, my visit for an oil change was completed without conversing with me about the recommended service that could have been completed during my oil change visit which I waited for. I did not know about the recommended service until I was texted my oil change was completed. I could have been texted about the recommended service. More
My advisor Mike was superior constantly checking in with me prior to my pickup and when I picked up my car car Chance a technician was very helpful in driving with me and answering some questions for me. me prior to my pickup and when I picked up my car car Chance a technician was very helpful in driving with me and answering some questions for me. More
The day I drop off my vehicle, the customer was outstanding and when I pick up my car the cashier Attitude was very friendly and positive Attitude explained everything that was done on my vehicle outstanding and when I pick up my car the cashier Attitude was very friendly and positive Attitude explained everything that was done on my vehicle More
There was a problem because someone didn't there job right look at your records and see what happen right look at your records and see what happen More
Very courteous fast knowledgeable clean establishment. However was not satisfied with tv program that I was force to watch. Wanted to watch news or an education program. Thank u However was not satisfied with tv program that I was force to watch. Wanted to watch news or an education program. Thank u More
My second time for car oil change' & a much friendlier welcome atmosphere & polite & warm welcome & good-byes welcome atmosphere & polite & warm welcome & good-byes More
I liked the shuttle service, no waiting in the lounge area. Was disappointed about the time I had to wait for diagnostic reading. area. Was disappointed about the time I had to wait for diagnostic reading. More