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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews
Call Service Center (301) 423-4950

919 Reviews of Banister Ford of Marlow Heights - Service Center

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April 14, 2022

The service was fast and efficient. Everyone was very nice and welcoming. Great service overall More

by mekelia12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Hey Mekelia! We are happy to know you had a pleasant experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 14, 2022

Drop my truck off for a safety recall and it was done by the time expected More

by coleman521
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate your experience, Coleman! We are happy to be of assistance to you. Thank you for choosing The New Banister Ford of Marlow Heights!

April 13, 2022

Great and committed service and will keep them in mind for any future assistance Thanks 😊 🙏 More

by FOBBSMAUDE
Recommend Dealer
Yes
Employees Worked With
James
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

We are grateful to earn your business! Thank you for your 5-star rating! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

April 13, 2022

I have been dealing with this dealership for many many year and I am very happy More

by DOROTHYFOSTER100
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

We are so happy to hear that , Dorothy! We are grateful to continue to earn your business. We look forward to continue to create great customer experiences with you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

April 12, 2022

They should be name “ Super Banister ford “ These guys are just great first they helped me into my vehicle. But then when things went left with the car and I thought I had problems to deal with, banister More

by BELLLORENZO49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Royal, William Hodge, Calvin McHenry, Denard Carey, Kunta Mambouray
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Apr 13, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Your 5-star review is greatly appreciated

April 10, 2022

Fast service great customer service very friendly no long waits and they provide car washing More

by trt44taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for choosing The New Banister Ford of Marlow Heights! Your 5-star review is greatly appreciated!

April 09, 2022

I love the Great Customer Service they give. Always there to help no matter what. More

by smjohnsonii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

We are happy to hear that our team could be of service to you during your recent visit. Thank you for taking the time to share your feedback. We look forward to see you again during your next visit at The New Banister Ford of Marlow Heights!

April 08, 2022

Great work very nice the place we very . Great great job great job great work More

by SONNY.HICKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Sonny! We look forward to be of service to you again when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

April 07, 2022

James Martin was our service rep, we was very efficient and kept us abreast of status of our vehecle. More

by VCHAMBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
Report | Print
Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

April 06, 2022

This dealership once you walk in the door you agreed it with a smile and asked how may I assist you. The receptionist takes the time to listen and direct you to where you need to go. The salesman extends a More

by EVTTEHINTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Wilson
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Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your 5-star review is greatly appreciated by our team. We look forward to continue to be of service to you in the future when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

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