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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews

945 Reviews of Banister Ford of Marlow Heights - Service Center

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May 08, 2022

Very professional experience and fast. I would recommend them to anyone. Definitely not my last time coming. More

by malcolmlove2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hammett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Taghinejad, Sajjad Ali
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Malcom! Your 5-star rating is greatly appreciated. We look forward to continue to earn your business in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 11, 2022 -

malcolmlove2016 responded

Most certainly

May 07, 2022

Great all around service. People that know what they are doing. Speedy and accurate service. I was out of there quicker than I expected. More

by DREWROBINSON1975
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 07, 2022

the service was fast, workers were pleasant, area was clean, personal distance was in affect, and people wore masks. More

by ALBERTA_TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Banister Ford of Marlow Heights responded

Hey Alberta! Thank you so much for taking the time to share your feedback. Your 5-star rating is greatly appreciated! We take pride in ensuring that all of our visitors feel 100% comfortable. Thank you for choosing The New Banister Ford of Marlow Heights!

May 07, 2022

Wait time wasn't bad for the oil change. My car was taken back on time . More

by PRIVOTTT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure of her name but it was a lady.
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly appreciate your 5-star review! Thank you for choosing The New Banister Ford of Marlow Heights!

May 07, 2022

Manager took care of me with what was needed in a timely manner. I was a little late and he still assisted with my appointment. More

by shantemayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron Stevenson
May 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 06, 2022

The customer service rep contacted me daily to let me know the status of my claim and the problems that existed with the warranty. I appreciated that a great deal. Although it took several weeks to get m More

by BIGTLG56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
May 07, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are so happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

May 03, 2022

The service I must say was a lot better with Bannister than with Sheehey,. The customer service was excellent and when they gave me a time for my vehicle to be ready it was ready. More

by MOEPRINCE2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
May 06, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much or your kind words. Your feedback is greatly appreciated! We are happy to know that you had a pleasant customer experience. We take pride in ensuring your vehicle is ready & safe for the road. Thank you for choosing The New Banister Ford of Marlow Heights!

May 03, 2022

The service was done fast, and James Martin was very friendly & courteous. very satisfied with the service. More

by PUFFENBARGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Martin
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are happy to know that our team could be of assistance to you during your recent visit. Thank you for for choosing The New Banister Ford of Marlow Heights!

May 02, 2022

The service was done fast, and the customer service staff was very professional and courteous. More

by RICHEYRICH9112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Rich! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing Banister Nissan of Chesapeake!

May 02, 2022

He is very understanding,patient He understands the marketing technique Good and we can count on him Thanks for the good job More

by emmanuelnkenganyi56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hammett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali, Amir Taghinejad, Sajjad Ali
May 03, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

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