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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews
Call Service Center (301) 423-4950

919 Reviews of Banister Ford of Marlow Heights - Service Center

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April 20, 2022

Excellent attitude, great customer service. Nice environment to be around . Makes customer feel welcome . They explain the process every step. More

by EMBIGESBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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Apr 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback. Your 5-star review is greatly appreciated by our team. We look forward to continue to be of service to you! Thank you for choosing The New Banister Ford of Marlow Heights!

April 20, 2022

The Bannister Ford Went Over & Beyond, Needed A Key Cut & Program, The Team Is Very Professional , I am always impressed with the service!! Would Recommend To Anyone with a Ford vehicle to go there. Thank More

by Rosetta50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback! We are grateful to earn your business, and we are happy that we could be of assistance to you for your car key. Thank you for choosing The New Banister Ford of Marlow Heights!

April 16, 2022

I’m a long time Ford car owner and bought my car at this Ford location in 2015! I think the service is great. But I have one issue with the service! Where’s the buffet meal 🥘 and coffee!😆😆😆😆 More

by crayz_troubling69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us! We are grateful to continue to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

April 16, 2022

Excellent service thanks so much for all your help with taking care of my service. More

by darnell_rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Banister Ford of Marlow Heights responded

Hey Darnell! Thank you for taking the time to share your feedback. We are happy to know we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 16, 2022

Great and super fast oil change the whole experience was wonderful even down to booking More

by STROMAN55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Taghinejad
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Apr 19, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us 5-stars! We are so happy to know we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

April 15, 2022

Michael was dishonest by providing services that wasn't required and absolutely rude when questioned as why! More

by althea.robinson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Carlisle
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Apr 20, 2022 -

Banister Ford of Marlow Heights responded

Hey Althea. Thank you for taking the time to notify us. We would like to make it right with you, and we would like to know if we can earn an opportunity to speak to you directly about this. Please leave a good contact (phone or email), or you can reach us at your earliest convenience at 7579165229.

April 15, 2022

All went as planned. James was very pleasant and saw to all my car needs. More

by mca9001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to rate us 5-stars! We are grateful to earn your business. Thank you for choosing The New Banister Ford of Marlow Heights!

April 15, 2022

Chris was very honest and helpful. Told me up front what everything would cost and diagnosed my issue. More

by jmwr2183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star rating! We appreciate your business at The New Banister Ford of Marlow Heights!

April 15, 2022

they could have wash my truck after service my truck had fingerprints all over thanks More

by leroy16602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Hey Leroy. Thank you for taking the time to notify us. We want to make it right with you. If you could leave a phone # or email to reach you at or give us a call at your earliest convenience at 7579165229. Thank You

April 15, 2022

Great customer service service adviser is very professional and keeps me advised of any other problems More

by TRAINOPERATOR88
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

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