Banister Ford of Marlow Heights - Service Center

I had a very good experience this visit. No car grease on my seats this time; very attentive, polite and I didn't have a Long wait. No car grease on my seats this time; very attentive, polite and I didn't have a Long wait. More

I’m happy with the work, Love what they are doing keep it up could be, up could be, More

Service was thorough and done on time! Also, there was a helpful review of future service work that will be needed (shocks). Also, there was a helpful review of future service work that will be needed (shocks). More

They were quick and efficient when performing my oil change service. Before I could sit down and get comfortable, I was being notified they were complete. I was able to get on with my day and very hap change service. Before I could sit down and get comfortable, I was being notified they were complete. I was able to get on with my day and very happy because of it. More

The service was excellent from start to finish. I left the dealership smiling. I will certainly refer to others. I left the dealership smiling. I will certainly refer to others. More

Did not service my car from original 10pm appt. Next day did not complete all requested service. Next day did not complete all requested service. More

Mr. Stevenson went above and beyond to accommodate me while my vehicle was being services. Thank Mr. Stevenson. while my vehicle was being services. Thank Mr. Stevenson. More

The service was done in a timely manner and well, as usual. However, I was given questionable information about a problem that does not seem to actually exist. Was this an effort to get me to purchase s usual. However, I was given questionable information about a problem that does not seem to actually exist. Was this an effort to get me to purchase something in addition to the warranty covered service? Not sure, but it felt manipulative. More

I took my vehicle up there for a tow link recall. When I got my car back My alignment or something else...is all messed up to the point where I can barely drive it. When I called them to try to get When I got my car back My alignment or something else...is all messed up to the point where I can barely drive it. When I called them to try to get it fixed they dodged my phone calls. When I finally got through to somebody the only thing they could do was give me an appointment for the middle of the week where I have to go to work. I'm gonna be bringing it backup there Saturday so that they can fix what they did. More

Everything went well with my service experience from booking appointment online to the day of service! booking appointment online to the day of service! More