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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews

945 Reviews of Banister Ford of Marlow Heights - Service Center

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June 22, 2022

My experience with Banister Ford has been very positive. The staff is courteous, professional, knowledgeable and efficient. Check in is easy and service is completed in a reasonable amount of time. Good job More

by ALANFREEMAN2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

June 15, 2022

I was very pleased with first the reception given when I entered the business and the timelessness of the service provided More

by tess2001edu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I purchased a truck container and the sales rep was super polite and efficient Walter
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. If you don't mind, could you please change the star rating to a higher rating since you had a pleasant experience ? We are grateful to earn your business at The New Banister Ford of Marlow Heights!

June 15, 2022

so far so good , i have no complaints thus far thank you Banister, you rock! More

by michael.lemons3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Michael! We are happy to know that you had a pleasant customer experience! Thank you for choosing The New Banister Ford of Marlow Heights!

June 14, 2022

Friendly reps. Car had grease and dirt on the door and seat when car was retuned. More

by IAMSVDBYHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda-5
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly apologize for your experience. We hope we can earn another chance to earn your business. Thank you

June 13, 2022

Enjoy the service don’t have no complaints and will tell anybody and everybody else about More

by DONTE1.HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your kind words, Donte. We are thankful for your 5-star review! We look forward to be of service to you again during your next visit at The New Banister Ford of Marlow Heights!

June 11, 2022

Great customer Service. l!!! I wish there’s someone available to fix anything during weekend, not only for oil change. More

by SELFSTROM_1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that our team could be of service to you when you were in need. ThanK you for choosing The New Banister Ford of Marlow Heights!

June 11, 2022

The people I’ve dealt with have good customer service skills, and good personalities. Thanks More

by LEOBRO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your experience. Your 5-star rating is greatly appreciated. We are happy to know that our team could provide you a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

June 10, 2022

Good customer service helpful with the disabled customers fast oil change close to my home More

by BROWNIE1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Banister Ford of Marlow Heights responded

We appreciate your business here at The New Banister Ford of Marlow Heights!

June 09, 2022

Banister bought out Sheehy Ford. In and out in about 90 minutes for a tire change. Great customer service. More

by JACIHARRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are grateful to have you as a customer. We are also thankful that we can earn your business here at The New Banister Ford of Marlow Heights!

June 08, 2022

Very Please with the Service I received would highly recommend service to others they were courteous, listen to you very tentative to you to your needs AND THEY DID NOT BRUSH YOU OFF BECAUSE THEY WERE V More

by REASPAIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your feedback! Your 5-star review is greatly appreciated! It makes us happy to hear that you had a pleasant experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

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