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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews

919 Reviews of Banister Ford of Marlow Heights - Service Center

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May 12, 2022

Alsome ! Great service my car was fixed the same day I dropped it off. Friendly environment !! Love Banister Ford !! More

by LADYSPOCK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Carlisle
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review and sharing your experience with the community! We're happy to provide you with a lovely experience here at Banister Ford of Marlow Heights!

May 11, 2022

The repair service provided by the Banister Service department was great. They kept me informed of their progress and provided me a courtesy wash of my vehicle. More

by aclassservicesllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda "Mandy" Smith
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your time and feedback! Your review is important to us and the community we serve. We are happy to continue to provide you with your automotive needs, here at Banister Ford of Marlow Heights!

May 11, 2022

Everyone was extremely pleasant, especially James. I go there often and they make sure to keep me informed. More

by taylorybrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James M
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your response and frequent visits! We're happy to provide you with excellent service here at Banister Ford of Marlow Heights!

May 11, 2022

My Service adviser provided great service. Certainly a long way from what drove me away from Sheehy. I will be back. More

by ROGERS.TROY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your positive review Troy! We are constantly striving for improvement and we are happy we earned your business! The team here at Banister Ford is happy to assist you! We look forward to seeing you again soon.

May 08, 2022

Very professional experience and fast. I would recommend them to anyone. Definitely not my last time coming. More

by malcolmlove2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hammett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Petro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Buckmaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kerns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sajjad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amir Taghinejad
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Malcom! Your 5-star rating is greatly appreciated. We look forward to continue to earn your business in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

May 11, 2022 -

malcolmlove2016 responded

Most certainly

May 07, 2022

Great all around service. People that know what they are doing. Speedy and accurate service. I was out of there quicker than I expected. More

by DREWROBINSON1975
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

May 07, 2022

the service was fast, workers were pleasant, area was clean, personal distance was in affect, and people wore masks. More

by ALBERTA_TAYLOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yadira Kauffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Banister Ford of Marlow Heights responded

Hey Alberta! Thank you so much for taking the time to share your feedback. Your 5-star rating is greatly appreciated! We take pride in ensuring that all of our visitors feel 100% comfortable. Thank you for choosing The New Banister Ford of Marlow Heights!

May 07, 2022

Wait time wasn't bad for the oil change. My car was taken back on time . More

by PRIVOTTT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No sure of her name but it was a lady.
May 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly appreciate your 5-star review! Thank you for choosing The New Banister Ford of Marlow Heights!

May 07, 2022

Manager took care of me with what was needed in a timely manner. I was a little late and he still assisted with my appointment. More

by shantemayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 06, 2022

The customer service rep contacted me daily to let me know the status of my claim and the problems that existed with the warranty. I appreciated that a great deal. Although it took several weeks to get m More

by BIGTLG56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
May 07, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We are so happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

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