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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews
Call Service Center (301) 423-4950

919 Reviews of Banister Ford of Marlow Heights - Service Center

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June 25, 2022

Carlos explained the problems with the car in a timely manner and the entire services my car quickly. More

by RMARNO68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jun 30, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

June 24, 2022

service always on time when i arrive. very helpful good customer service and respect ful. More

by KWESTBS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Banister Ford of Marlow Heights responded

Thank you for coming to see us! Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

June 24, 2022

Always have issues with honesty about work that was done. I have trust issues on 3 occasions they claim to have rotated tires just for me to catch them in a lie. Now I’m forced to travel farther for service More

by RWELDON0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 22, 2022

Carlos was very professional and informative, Service team was great and professional. They got me in and out More

by 1dealofty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jun 22, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for taking the time to share your feedback. We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

June 22, 2022

My experience with Banister Ford has been very positive. The staff is courteous, professional, knowledgeable and efficient. Check in is easy and service is completed in a reasonable amount of time. Good job More

by ALANFREEMAN2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are grateful to earn your business here at The New Banister Ford of Marlow Heights!

June 15, 2022

I was very pleased with first the reception given when I entered the business and the timelessness of the service provided More

by tess2001edu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I purchased a truck container and the sales rep was super polite and efficient Walter
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Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. If you don't mind, could you please change the star rating to a higher rating since you had a pleasant experience ? We are grateful to earn your business at The New Banister Ford of Marlow Heights!

June 15, 2022

so far so good , i have no complaints thus far thank you Banister, you rock! More

by michael.lemons3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review, Michael! We are happy to know that you had a pleasant customer experience! Thank you for choosing The New Banister Ford of Marlow Heights!

June 14, 2022

Friendly reps. Car had grease and dirt on the door and seat when car was retuned. More

by IAMSVDBYHIM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda-5
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Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We greatly apologize for your experience. We hope we can earn another chance to earn your business. Thank you

June 13, 2022

Enjoy the service don’t have no complaints and will tell anybody and everybody else about More

by DONTE1.HM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your kind words, Donte. We are thankful for your 5-star review! We look forward to be of service to you again during your next visit at The New Banister Ford of Marlow Heights!

June 11, 2022

Great customer Service. l!!! I wish there’s someone available to fix anything during weekend, not only for oil change. More

by SELFSTROM_1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We are happy to know that our team could be of service to you when you were in need. ThanK you for choosing The New Banister Ford of Marlow Heights!

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