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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews
Call Service Center (301) 423-4950

919 Reviews of Banister Ford of Marlow Heights - Service Center

Sort by
July 16, 2022

Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

by gfoliver95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 16, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for your awesome review! We're happy your experience went so well that it left you in awe! We are grateful for your support and business here at Banister Ford of Marlow Heights!

July 16, 2022

All good all good all good all good all good all good all good thanks More

by YMMOT1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for your response! We're thankful you took the time to respond and are glad we left a great impression on you! We look forward to earning your business again, here at Banister Ford of Marlow Heights!

July 16, 2022

Terrible need refresher course in customer service. Didn't finish the work yet. Always something More

by EDWIN062103
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amanda
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Feb 23, 2023 -

Banister Ford of Marlow Heights responded

We greatly apologize for the inconvenience you may have experienced , we would like to know if we can earn another chance to earn your business. We would like to discuss with you directly about your experience. Please leave any form of contact so our corporate manager can contact you. Thank you

July 15, 2022

Very quick process checking in and the final checkout provided a detailed review of what was done. More

by KIMILSONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Banister Ford of Marlow Heights responded

Your feedback and 5-star review is greatly appreciated! We are happy we were able to provide you with a quick and informative visit! We look forward to taking care of you again here at Banister Ford!

July 14, 2022

Customer service was excellent I will greatly let people know about your customer service thank you More

by HANCOCKA
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2022 -

Banister Ford of Marlow Heights responded

Thank you so much for your 5-star review! We look forward to earning the business of your friends and family, as well as serving you again in the future, here at Banister Ford of Marlow Heights!

July 09, 2022

Always receive good customer service, the facility is clean and everyone is always professional. Thanks More

by johnsonreid26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name
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Jul 09, 2022 -

Banister Ford of Marlow Heights responded

Hi Reid, we greatly appreciate your positive feedback and 5-star review! Here at Banister Ford, we aim to provide our customers with an excellent experience for each visit, and we are happy to know that you always receive that!

July 09, 2022

Recently took my Escape in for service to Banister. I was in and out in a timely manner, I was very satisfied. More

by cfgriff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Banister Ford of Marlow Heights responded

Your feedback is greatly appreciated! Thank you for taking the time to share your 5-star review! We look forward to continue to be of service to you during your next visit. Thank you for choosing The New Banister Ford of Marlow Heights!

July 09, 2022

I was please to get service earlier then I was told when I made the arrangements. More

by MICHAELSTR4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Michael! We are grateful to earn your business here at The New Banister Ford fo Marlow Heights!

July 08, 2022

I took my truck in for a issue with the brakes being spongy. I asked that they look it over and determine what the issue was. I in formed them that the calipers and rotors axons with the pads were new More

by roderick201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby Gray
2.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 08, 2022

Very professional and very courteous customer service to its patrons. Cares about its customers needs More

by QUEDEACONDOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Jul 09, 2022 -

Banister Ford of Marlow Heights responded

We are happy to serve our customers and community! Thank you for your 5-star review! We look forward to providing you with excellent service in the future, here at Banister Ford of Marlow Heights!

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