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Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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919 Reviews of Banister Ford of Marlow Heights - Service Center
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Verified Customer
July 22, 2022
Courteous, friendly, great service and they even washed my truck. Thank you Banister Ford I would recommend them to anyone. my truck. Thank you Banister Ford I would recommend them to anyone. More
by Pamela.Matthews1024
Employees Worked With
July 22, 2022
I was very surprised at the time my truck was ready. Downside was that there was no coffee or tea for the costumers. The station where it's kept was actually messy. Downside was that there was no coffee or tea for the costumers. The station where it's kept was actually messy. More
by GCAULEY923
Employees Worked With
Name not given
July 21, 2022
I brought in my Ford Transit Connect, and the staff was friendly, and informative, answered questions to customer satisfaction, and timely. Good experience, good communication. friendly, and informative, answered questions to customer satisfaction, and timely. Good experience, good communication. More
by roselyn_hobson
July 20, 2022
It was a cool experience for my car recall they called me when the part came in to schedule my appointment, when I arrived I was in and out within 2hrs not to bad at I must say. when the part came in to schedule my appointment, when I arrived I was in and out within 2hrs not to bad at I must say. More
by T.HUNTER1074
Employees Worked With
Mandy
July 20, 2022
The service took longer than expected and I didn’t receive updates on my car. It was there for a recall out of my hands and very dangerous. However they don’t provide any car for the inconveniences. M receive updates on my car. It was there for a recall out of my hands and very dangerous. However they don’t provide any car for the inconveniences. My personal things were violated and looked through. An obituary in my car was gone through and moved. Lastly, my gas was used, I dropped my car off with 98 miles to pick it up with 76. Absolutely terrible service. This place has gone under since it became a Banister Ford!!! More
by Monae
July 20, 2022
Pleasant entry, clean appearance, quiet, relaxing while you wait, timing for service great, check out reasonable, worthy for saying good service. Most of all quick service. The reminder of service date hel you wait, timing for service great, check out reasonable, worthy for saying good service. Most of all quick service. The reminder of service date helpful. More
by WELLSGUSSIE8
Employees Worked With
July 18, 2022
It was hard to reach my assigned service advisor and even harder to get accurate information. harder to get accurate information. More
by RobMcQ2
July 17, 2022
I bought my truck here (2008). They still complete the timely jobs as usual. All of the employees were friendly and polite. The workers did a great job. The manager was gr They still complete the timely jobs as usual. All of the employees were friendly and polite. The workers did a great job. The manager was great. More
by STANLEYL2
Employees Worked With
Other Employees :
The ones that did the actual work. (I don't know/remember any names)
July 17, 2022
I brought my SUV in for routine maintenance and it could not have gone better. The check in was fast and seemless and my service was quick. I was able to get a quick car wash. Great job!!! not have gone better. The check in was fast and seemless and my service was quick. I was able to get a quick car wash. Great job!!! More
by JAMILLER603
Employees Worked With
