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Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
945 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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945 Reviews of Banister Ford of Marlow Heights - Service Center
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August 18, 2022
what a great experience getting my car service, on time and out reasonable thank you and out reasonable thank you More
by EPHRAIM6194
Verified Customer
August 18, 2022
Getting my old change as a VIP was very fast I really appreciated that a lot. appreciated that a lot. More
by Creamer
Employees Worked With
August 17, 2022
Best service experience I have ever encountered in my adult life!! When making my appointment, I forgot to list a couple of issues that I wanted looked into. I know that the have to schedule according adult life!! When making my appointment, I forgot to list a couple of issues that I wanted looked into. I know that the have to schedule according to what customers indicate issues are; but they still looked into all of my items, even though I didn't let them know in advance. AND, it was done with out any attitude! KUDOS to Bannister!!!! More
by c.garyneal
August 16, 2022
Great customer service. Very knowledgable team. My service was performed in the time I was quoted. Very knowledgable team. My service was performed in the time I was quoted. More
by wkstanleyjr
Employees Worked With
August 14, 2022
Had excellent service . ..did not have to spend the day there....only an hour and a half. Good friendly service. Thank so much. Also the cost wasn't outrageous..I was happy ..did not have to spend the day there....only an hour and a half. Good friendly service. Thank so much. Also the cost wasn't outrageous..I was happy . More
by RA180044
Employees Worked With
Other Employees :
Sajjad Ali
August 12, 2022
very very very very good good good good experience experience experience experience. No no joke joke. experience experience experience. No no joke joke. More
by garnetrx
August 12, 2022
The service representative Chris has always been very helpful, goes above what is required and follows through on what he says he will do and when he will do it ! helpful, goes above what is required and follows through on what he says he will do and when he will do it ! More
by job468
Employees Worked With
August 12, 2022
I thought the service was great. Shuttle driver brought me home and came back for me, vehicle was ready, all cleaned up. .Great trip in for service. Chris, my advisor was great. Shuttle driver brought me home and came back for me, vehicle was ready, all cleaned up. .Great trip in for service. Chris, my advisor was great. More
by BBLAKENEY
Employees Worked With
August 11, 2022
Looks like a store that’s trying to win back customers. Need help from top. Employees look at times overwhelmed. Need help from top. Employees look at times overwhelmed. More
by NEPRICE.225
August 10, 2022
They charged $1600 for a repair that did not fix the problem. After another Ford dealer repaired the actual problem for $400, Banister would not give me any refund or credit. problem. After another Ford dealer repaired the actual problem for $400, Banister would not give me any refund or credit. More
by c t 88
Employees Worked With
Michael Carlisle
