Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
939 Reviews of Banister Ford of Marlow Heights - Service Center
Service department was great. Great communication from Andre and the staff from start to finish. Would recommend the service department!!! Great communication from Andre and the staff from start to finish. Would recommend the service department!!! More
The customer service was amazing and they were really nice and kept me updated through the process , they are always amazing when I visit. nice and kept me updated through the process , they are always amazing when I visit. More
They damaged my truck, just to have me bring it back, so that they could Mack money in repairs . that they could Mack money in repairs . More
Very professional and kept me informed during the process. The service manager and staff was very hospitable process. The service manager and staff was very hospitable More
Easy to make an appmt, great service done in timely manner, friendly staff, clean environment manner, friendly staff, clean environment More
I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you. representative was clear and helpful. The work was done timely and well! Thank you. More
Shop advisor was courteous in arranging my service appointment. All repairs were done completely and properly. appointment. All repairs were done completely and properly. More
There was no communication like it should have been durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well. durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well. More
I had a great experience again with Banister Ford service department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I was not at the dealership. More