Banister Ford of Marlow Heights - Service Center

I was happy my wait wasn't as long as I expected. A pleasant surprise. A pleasant surprise. More

Very professional, clean waiting room, wifi, excellent service, overall a very good experience. Well done service, overall a very good experience. Well done More

My experience was great . i used my bannister reward and received a free oil change and car wash.The car wash was the best that i have ever had.The wait time was also g i used my bannister reward and received a free oil change and car wash.The car wash was the best that i have ever had.The wait time was also great they did not keep me waiting to long. More

The service took longer than expected and was more expensive than expected. The price for one pays for dealer service. The service tech was friendly and informative. Wish there was more than one shutt expensive than expected. The price for one pays for dealer service. The service tech was friendly and informative. Wish there was more than one shuttle available since the one that was to pick me up was down when my car was ready for pickup More

The problem was not fixed. They did not do anything to my truck. The leak is still there. Please help! I would like my Truck fixed. Please Ford Corporation this is a bad They did not do anything to my truck. The leak is still there. Please help! I would like my Truck fixed. Please Ford Corporation this is a bad representation of the quality of your trucks. My family owns 2 F150 Trucks. I am a loyal Ford customer, but this problem is taking a total. I have been trying to get this problem corrected for years. Maybe Ford is not what it used to be and it is not number #1 any more. Your assistance in this matter is greatly appreciated. More

This dealership has had my truck for 2 weeks now with no word in when I’ll get my truck back . Every time I call I either get no response or they say they’ll call back but never do, they don’t offer loaner word in when I’ll get my truck back . Every time I call I either get no response or they say they’ll call back but never do, they don’t offer loaner vehicles nor do they help with rentals so as a result of this I have lost my job due to no transportation. Service manager was supposed to call me never did this xxxx xxxx is beyond unprofessional More

My first time visiting and it was a disaster! Picked up my truck only for it to breakdown on me while in route home. The work was completed, but I wasn't happy with the customer service and I h Picked up my truck only for it to breakdown on me while in route home. The work was completed, but I wasn't happy with the customer service and I had to be the one to follow up. Offered me a rental on several occasion, which never happened. Also told me I wouldn't be charged for labor and was. Its no way a 100K maintenance was $600 for labor. More

Took my car in for the recall and I was able to get in and out within 3 hours. No hassle and they even washed my car for me. and out within 3 hours. No hassle and they even washed my car for me. More

The service is fantastic and the staff is very polite, The dealership outside and inside clean and inviting The dealership outside and inside clean and inviting More

Great customer service as always. I came in for an oil change and the wait time was less than 30 mins. I came in for an oil change and the wait time was less than 30 mins. More