Banister Ford of Marlow Heights - Service Center

I dropped my car off for at 7:30 am regular VIP check up and they told me I needed 2 front tires. It took them until after 4 to complete the work. I left it and came back and it still wasn't ready. I had to and they told me I needed 2 front tires. It took them until after 4 to complete the work. I left it and came back and it still wasn't ready. I had to take my car without a car wash because I had to make it to an appointment. The work seems good but they need to do better with time. More

The customer service was excellent and informative which I would recommend you to my friends I would recommend you to my friends More

Thorough service with the dealership. The sales rep was helpful in answering our questions. The auto center was also very helpful with the complementary oil change process. Will come agai The sales rep was helpful in answering our questions. The auto center was also very helpful with the complementary oil change process. Will come again. More

Manager was very professional and handled all my issues. Had my car ready when promised Had my car ready when promised More

Carlos is the best his customer service was awesome! !!! He kept in touch with me the whole time my car was there being serviced. !!! He kept in touch with me the whole time my car was there being serviced. More

Great service and very easy process! They communicate with you through out the service along with a car wash when they’re done They communicate with you through out the service along with a car wash when they’re done More

Poor customer service advisors with attitude and management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for management can’t handle the business either the service dept or sales they’re lacking good judgement when issues arise I’ve been a Ford customer for many years this year that stops More

Repair was good but it was a challenge to reach service rep (phone) for updates. rep (phone) for updates. More

Really good service not long wait people are nice and very professional really happy with service very professional really happy with service More

Good and timely service . I was in and out in 45 minutes. The total experience was excellent. I was in and out in 45 minutes. The total experience was excellent. More