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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews
Call Service Center (301) 423-4950

945 Reviews of Banister Ford of Marlow Heights - Service Center

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November 01, 2022

My experience was really good you all had me in and out within an hours time More

by mcelroy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We look forward to continue to be of service to you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

Nov 03, 2022 -

mcelroy19 responded

I had a good experience with my first time with Bannister

November 01, 2022

My experience at the dealership was pleasant. The employees were friendly and my recall issue was fixed within 30 minutes. I also received a phone call from the sales floor asking if I wanted to More

by Chebaybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are so happy to know that you enjoyed your recent visit. We are thrilled to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

October 29, 2022

Banister Ford as a whole has been an excellent experience. From buying our F-150 to coming their for service. More

by nick@mcleoddevelopment.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated, Nick! We are thrilled to know that we could be of service to you during your recent visit. Congratulations on the purchase of your new F-150! Thank you for choosing The New Banister Ford of Marlow Heights!

October 28, 2022

the service was excellent. I have no complaints. Thank you for great service. very pleased More

by VERNELLA2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
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Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

October 28, 2022

The service that I received could not have been better since I did not have an appointment for the oil change Ms. Smith the service writer saw that the oil change Tech wasn't busy and was able to fit me i More

by JUNGED2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2022 -

Banister Ford of Marlow Heights responded

Hey Edward! Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are thankful to earn your business here at Banister Nissan of Norfolk!

October 27, 2022

Chris and the excellence in customer service he provided! He delivered the expectations he promised! We are very pleased! More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are so thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

October 26, 2022

Very poor service unprofessional we’re not take my vehicle back there again Could not fairly complete with customer service More

by RKDIXON0205
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Oyedeji
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. Your feedback is very important to us, and we want to know if we can earn the opportunity to speak to you directly about your experience? At your earliest convenience, please reach out to us at 7579165229. Thank You

Nov 03, 2022 -

RKDIXON0205 responded

No thanks

October 26, 2022

Hi , was nice , good service great,, is ok they have to be friends all the time thank you More

by HABACUC111
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Castillo
Report | Print
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

October 25, 2022

My service visit was Very Good. I Though my vehicle would have been washed & vacuumed out? Other than that the my entire visit was handled professionally from your Service Staff to More

by jacjonson9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you so much for taking the time to share your feedback! We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

October 23, 2022

I received outstanding service from Banister Ford. This rating is based on their exceptional quality customer service. More

by kimii2512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
Report | Print
Oct 24, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We look forward to continue to be of service to you in the future. Thank you for choosing The New Banister Ford of Marlow Heights!

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