Banister Ford of Marlow Heights - Service Center

My first time visiting and it was a disaster! Picked up my truck only for it to breakdown on me while in route home. The work was completed, but I wasn't happy with the customer service and I h Picked up my truck only for it to breakdown on me while in route home. The work was completed, but I wasn't happy with the customer service and I had to be the one to follow up. Offered me a rental on several occasion, which never happened. Also told me I wouldn't be charged for labor and was. Its no way a 100K maintenance was $600 for labor. More

Took my car in for the recall and I was able to get in and out within 3 hours. No hassle and they even washed my car for me. and out within 3 hours. No hassle and they even washed my car for me. More

The service is fantastic and the staff is very polite, The dealership outside and inside clean and inviting The dealership outside and inside clean and inviting More

Great customer service as always. I came in for an oil change and the wait time was less than 30 mins. I came in for an oil change and the wait time was less than 30 mins. More

They are flexible and the service manager is always available to attend to any complain and they try as much as possible to ensure the customer is satisfied available to attend to any complain and they try as much as possible to ensure the customer is satisfied More

Excellent Job n Service. No other place, I’m taking my car, for repairs period No other place, I’m taking my car, for repairs period More

My first time visiting. Customer service was good! Assistance was given right away. No problem Customer service was good! Assistance was given right away. No problem More

The dealership was clean and appealing to the eye. The staff was busy but polite. My car was ready and ready to go even before the time I was quoted. I was really happy and surprised when I fou The staff was busy but polite. My car was ready and ready to go even before the time I was quoted. I was really happy and surprised when I found out that my service was free for my first oil change! More

Thank you so much for talking to the Manager. If not for you I know I was going to buy my battery somewhere else ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ If not for you I know I was going to buy my battery somewhere else ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Thank you for going above and beyond. It’s good to know that’s it’s different here in Bannister Ford of Marlow Heights. Great work It’s good to know that’s it’s different here in Bannister Ford of Marlow Heights. Great work More