Banister Ford of Marlow Heights - Service Center

Service was great! However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 more at time of payment. Explanation - it took more work to change a signal light bulb than they thought. Hmm. More

Professional, friendly and timely customer service. Will be returning for next service visit. Thank you Will be returning for next service visit. Thank you More

No good service bad communication holds my car to long to get it back every time I take it for services get it back every time I take it for services More

Brought my vehicle in for knocking noises in front of my vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings re vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings replace and bill was paid .I was told that I had to bring vehicle back after thanksgiving holiday even though the work was done on 11/11/22.because that would be when a mechanic would be available. More

Very professional and informative each step of the way. Great service overall. Made the process bearable. Great service overall. Made the process bearable. More

Good communication, work completed in timely manner and staff was excellent during my service time staff was excellent during my service time More

Excellent. When I called for the appointment, I was told the recall could not be schedule because the parts were on back order. However, when I took it in for When I called for the appointment, I was told the recall could not be schedule because the parts were on back order. However, when I took it in for the oil change which I did schedule during the same telephone call, the service department said they did have the parts and could do it. I got the oil change, tire rotation, brake checkup and the recall all accomplished by the service department in one hour. Best service I have ever had! More

Outstanding service from Sonny and Chris making Banister Ford number one Ford dealer in the country and I tell all my friends that. Ford number one Ford dealer in the country and I tell all my friends that. More

Service was quick and they addressed my concerns with my vehicle. Pretty good service. I had bad experiences with other dealerships. vehicle. Pretty good service. I had bad experiences with other dealerships. More

The service is very quick thorough and i am delighted that the work was completed in no time that the work was completed in no time More