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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

4.0
919 Reviews

919 Reviews of Banister Ford of Marlow Heights - Service Center

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November 05, 2022

Everyone was very professional, friendly, and my car was serviced quickly. Thank you for great service. More

by deloresmaria3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devron Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

November 02, 2022

Customer service right from the telephone to driving the car in technicians very helpful pleasant I didn’t get my free car wash but that’s OK car running awesome appreciate all that you guys do thanks again More

by delitaalexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

We are so happy to know that our team could be of service to you, Delita. We are grateful to earn your business, and we look forward to continue to be of assistance to you in the future. Thank you

November 02, 2022

This service visit was very simple and pleasant. The entire staff was helpful with all of my needs. More

by JEBAILEYIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonny Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devron Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

November 01, 2022

My experience was really good you all had me in and out within an hours time More

by mcelroy19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Banister Ford of Marlow Heights responded

Thank you for your 5-star review! We look forward to continue to be of service to you when you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

Nov 03, 2022 -

mcelroy19 responded

I had a good experience with my first time with Bannister

November 01, 2022

My experience at the dealership was pleasant. The employees were friendly and my recall issue was fixed within 30 minutes. I also received a phone call from the sales floor asking if I wanted to More

by Chebaybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are so happy to know that you enjoyed your recent visit. We are thrilled to know that our team could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

November 01, 2022

I wait 5 hours for my car for a recall but its ok everything is ok. More

by ORLANTANAWAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bowman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Devron Stevenson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback. We apologize for the inconvenience you may have experienced. Thank you for choosing The New Banister Ford of Marlow Heights!

October 29, 2022

Banister Ford as a whole has been an excellent experience. From buying our F-150 to coming their for service. More

by nick@mcleoddevelopment.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated, Nick! We are thrilled to know that we could be of service to you during your recent visit. Congratulations on the purchase of your new F-150! Thank you for choosing The New Banister Ford of Marlow Heights!

October 28, 2022

the service was excellent. I have no complaints. Thank you for great service. very pleased More

by VERNELLA2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

October 28, 2022

The service that I received could not have been better since I did not have an appointment for the oil change Ms. Smith the service writer saw that the oil change Tech wasn't busy and was able to fit me i More

by JUNGED2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Banister Ford of Marlow Heights responded

Hey Edward! Thank you for taking the time to share your feedback! Your 5-star review is greatly appreciated! We are thankful to earn your business here at Banister Nissan of Norfolk!

October 27, 2022

Chris and the excellence in customer service he provided! He delivered the expectations he promised! We are very pleased! More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! Your 5-star rating is greatly appreciated! We are so thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

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