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Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
919 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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920 Reviews of Banister Ford of Marlow Heights - Service Center
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November 24, 2022
Chris really took excellent care of me, I would return to Banister ford, Thank you Banister ford, Thank you More
by GGPIXPHOTO05
Verified CustomerEmployees Worked With
November 24, 2022
They seem to be incompetent. There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager There was a nail in tire that was clearly visible if they had put car on lift. Had to take vehicle to another shop to fix problem. Service manager did not seem too concerned about my complaints More
by sharonbroxton
Employees Worked With
Not sure
November 24, 2022
Van was not washed. This is the second time I have brought van in for service and they did not wash it. Found on the front seat for the form to be washed. Was not Se This is the second time I have brought van in for service and they did not wash it. Found on the front seat for the form to be washed. Was not Service was very good and on time. told to go get it washed or where. More
by roselyn_hobson
Employees Worked With
November 20, 2022
The people are polite, and courteous, I never had a problem when getting my oil changed. problem when getting my oil changed. More
by TBOOMYHEART
November 17, 2022
Service was great! However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 However, there was a lower price quote given when I made the appointment (a complete description of desired work was given). It was approximately $30 more at time of payment. Explanation - it took more work to change a signal light bulb than they thought. Hmm. More
by sseldon911
Employees Worked With
Can't remember his name and I don't have the sales receipt with me at the moment
November 16, 2022
Brought my vehicle in for knocking noises in front of my vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings re vehicle every times breaks were applied. Had to take vehicle back three times for correction. The problem is still happening. Had front bearings replace and bill was paid .I was told that I had to bring vehicle back after thanksgiving holiday even though the work was done on 11/11/22.because that would be when a mechanic would be available. More
by mathis_beyj1
Employees Worked With
Carlos Scott
November 16, 2022
No good service bad communication holds my car to long to get it back every time I take it for services get it back every time I take it for services More
by NELSONALVAREZ_1977
Employees Worked With
November 16, 2022
Professional, friendly and timely customer service. Will be returning for next service visit. Thank you Will be returning for next service visit. Thank you More
by DANIELSFAMILY5406
November 15, 2022
Very professional and informative each step of the way. Great service overall. Made the process bearable. Great service overall. Made the process bearable. More
by LDTAYLOR82
Employees Worked With
