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Banister Ford of Marlow Heights - Service Center
Marlow Heights, MD
922 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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922 Reviews of Banister Ford of Marlow Heights - Service Center
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December 27, 2022
My service provider was very professional ,I was very pleased with the timely work everyone was friendly and helpful. pleased with the timely work everyone was friendly and helpful. More
by SMITHVBJ
Verified CustomerEmployees Worked With
December 24, 2022
My service advisor, Mr. Carlos Scott, was professional and knowledgeable. He was patient to answer all my questions. The service was completed ahead of time and my vehicle w Carlos Scott, was professional and knowledgeable. He was patient to answer all my questions. The service was completed ahead of time and my vehicle was treated with care. More
by jmgar302
Employees Worked With
Chris Scott
December 24, 2022
Always professional customer service! Thanks to Carlos for assuring service department completed service request. All staff made my visit pleasant.Thankyou Banister Ford for maintaining S Thanks to Carlos for assuring service department completed service request. All staff made my visit pleasant.Thankyou Banister Ford for maintaining Sheehey Ford’s reputation of excellent customer service. More
by feliciakea
December 23, 2022
Everyone was very attentive and polite. Excellent customer service. They got me in and out as fast as possible. Very much appreciated. Excellent customer service. They got me in and out as fast as possible. Very much appreciated. More
by biancamjohnson22
December 23, 2022
Unprofessional. Didn’t let me know when my car was ready after a vehicle service. Instead of calling me, I had to call them, requesting a manager several times. Didn’t let me know when my car was ready after a vehicle service. Instead of calling me, I had to call them, requesting a manager several times. More
by 7777
Employees Worked With
December 22, 2022
Everyone was friendly and helpful. I really appreciate the business center that I used to conduct a work meeting while I waited. The price to get my tire changed was very reasonable (m I really appreciate the business center that I used to conduct a work meeting while I waited. The price to get my tire changed was very reasonable (much better than the tire store I initially used). I will definitely use this dealership in the future. More
by ZELMAH
Employees Worked With
December 22, 2022
Amazing experience and great customer service. Will definitely be coming back to this center in the future Will definitely be coming back to this center in the future More
by kimberly.marie.brown
Employees Worked With
December 21, 2022
Well, there is one small thing. There was a chip of paint on driver's door after service, it had grease around the chip the suggest it happened in the shop. You have a sign that sta There was a chip of paint on driver's door after service, it had grease around the chip the suggest it happened in the shop. You have a sign that states not responsible for damage to vehicle. So employees should be more careful with customers vehicles. And at least notify customer of damage. Now the service is much faster new it was with sheehy which is a good thing. And this is the first time my vehicle has been damaged during service. I hope it's the last time thanks. J Haskel More
by jhaskelsr
Employees Worked With
December 20, 2022
Remove me from the email data base, I no longer work for this company. Thanks this company. Thanks More
by JAMESMARTIN32989
Employees Worked With
