Banister Ford of Marlow Heights - Service Center

It is a pleasant experience since i switch to Banister Ford. I love the customer service and the technicians they are detail, and they take their time to explain every detail. Ford. I love the customer service and the technicians they are detail, and they take their time to explain every detail. More

No issues the service was quick and easy . My vehicle was left in better condition than I dropped it off in thank you ! My vehicle was left in better condition than I dropped it off in thank you ! More

Bill McDuffie I love the service every since I brought my 2015 f150 in for service I never got turn away best service ever 2015 f150 in for service I never got turn away best service ever More

Brought my car in Tuesday morning. The problem was confirmed same day part was ordered. Part didn't arrive until Friday. Carlos keep me updated all the way. I must say the repairs take The problem was confirmed same day part was ordered. Part didn't arrive until Friday. Carlos keep me updated all the way. I must say the repairs take much longer than they used to since the change over. Thank God for Mr.Carlos he kept me calm.I glad he's still there.He takes customer service seriously,he it a valuable asset. More

Quick appointment and workmanship. On-time maintenance with constant communication . They provided feedback at the end. All around Excellence. On-time maintenance with constant communication . They provided feedback at the end. All around Excellence. More

Chris did and awesome job with handling this repair. Thanks to the Tech as well! Thanks to the Tech as well! More

Vehicle interior dirty. No caps on brand new tires. Windows dirty. Cargo tossed around no care No caps on brand new tires. Windows dirty. Cargo tossed around no care More

Service is always great. I like how Chris kept me aware of what’s going on. I like how Chris kept me aware of what’s going on. More

Service advisor was courteous, competent and highly efficient. I do not remember his name. Will he become my regular advisor? efficient. I do not remember his name. Will he become my regular advisor? More

I was able to get an immediate appointment and my truck was brought into the shop as soon as I arrived. The gentleman that checked me in was thoughtful and courteous. He made sure I understood my maintenan was brought into the shop as soon as I arrived. The gentleman that checked me in was thoughtful and courteous. He made sure I understood my maintenance plan. The service was quick and efficient. More