Banister Ford of Marlow Heights - Service Center

I think they did everything that I asked them for and they got the problem fixed in good time they got the problem fixed in good time More

Timely service and great customer service. Chris was exceptional in assisting us in making good choices as to what needed to be done. Chris was exceptional in assisting us in making good choices as to what needed to be done. More

My service visit was very pleasant and certious. The service representative was helpful and appeared to have My best interest in mind. The service representative was helpful and appeared to have My best interest in mind. More

The service was great but the manager was horrible. I made my appointment and requested shuttle service back to my house only to find out once I got to the service center that the vehicle was out of se I made my appointment and requested shuttle service back to my house only to find out once I got to the service center that the vehicle was out of service. I asked to speak with the manager and she never came and talk to me about the situation. I waited for about 15 mins and she never talked to me. Another customer came in after me and requested the manager and she spoke with him. I will never use that service center again as long as she works there very unprofessional. More

The service is top notch and the company honored the warranty for the vehicle after detecting abnormal wear and tear on brakes and rotors. warranty for the vehicle after detecting abnormal wear and tear on brakes and rotors. More

My truck needed to be caught up on a recall, and the service advisor gave a date for us to bring it in . She needed the oil change, we were given a reminder, and we had the oil changed, tires rotated, a service advisor gave a date for us to bring it in . She needed the oil change, we were given a reminder, and we had the oil changed, tires rotated, and got new wipers. More

Timing was on point. Less wait time than expected. Keep up the awesome work. Thank for your service. Less wait time than expected. Keep up the awesome work. Thank for your service. More

We are very happy with the service. All the workers are very friendly. Mr Carlos Scott very friendly & made us feel like a friend. The lady that work at desk ar All the workers are very friendly. Mr Carlos Scott very friendly & made us feel like a friend. The lady that work at desk are very friendly. More

They never disappoint me when I bring my car here. Outstanding service and outstanding people. Outstanding service and outstanding people. More

This is the only place I visit for my oil change since I purchased from them and no matter when I visit it is the best customer ever! Mohammed was superb and ensured all my service needs were up to date! To purchased from them and no matter when I visit it is the best customer ever! Mohammed was superb and ensured all my service needs were up to date! To top it off Cheryl called and blessed my entire morning following up on my service visit. Overall I am a satisfied customer! More