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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews
Call Service Center (301) 423-4950

945 Reviews of Banister Ford of Marlow Heights - Service Center

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March 24, 2023

The entire team at Banister Ford are very helpful and as always doing a good job on my Ford F-150 More

by tremayne.brewington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
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Mar 28, 2023 -

Banister Ford of Marlow Heights responded

Hey Tremayne! Thank you so much for taking the time to share your feedback! Thank you for choosing The New Banister Ford of Marlow Heights!

March 24, 2023

This dealership has been giving me the run around since I first took my truck to get diagnosed. No one gets back to me they barely answer the phone I’ve called multiple times to either not get an answer or p More

by stevenson.courtney86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Qureshey
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2023

Twice had to return my truck for first-time service, but both times returns were satisfactory. Nice work More

by VALENTINEGN26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Scott
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Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that we could be of service to you. Thank you for choosing The New Banister Ford of Marlow Heights!

March 20, 2023

Our rep communicated with us every step of way kept to keep us informed with the status of our vehicle. More

by LAKEISHA_DUHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, Lakeisha! We are happy to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 19, 2023

Good Dearlership overall with our 2016 ford fusion hybrid and with our rental car from enterprise. More

by Calvinfowler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
Mar 20, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are thankful to earn your business here at The New Banister Ford of Marlow Heights!

March 18, 2023

This is a very good Dealership. Very impressed with the professionalism and the quality service More

by rjburrell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 13, 2023

The service was very done in in less than an hour. Very consistent and they are nice. More

by RAMRALJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 14, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We are happy to know we could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

March 13, 2023

The service was very good and fast. Everyone was very polite and communicated the cost and time. More

by saintandrewsrsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Hamilton
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Mar 14, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! Thank you for choosing The New Banister Ford of Marlow Heights!

March 12, 2023

Great customer service with fast lane. Reception is great as well with detailed description of your vehicle issue. More

by Rolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We are happy to know that our team could be of service to you. Thank you for choosing Banister Ford of Marlow Heights!

March 12, 2023

Taillight lens received hole and scratch while in for repair. Damage wasn't there when I brought vehicle in. More

by CKELLY702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We will contact you directly about this matter. Thank you

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