Banister Ford of Marlow Heights - Service Center

Mr. Scott was knowledgeable and courteous. My problem was with the wait time! I had an appointment for 8:45am and the work on my car was not completed until about 2:30pm. This is an area that needs improveme with the wait time! I had an appointment for 8:45am and the work on my car was not completed until about 2:30pm. This is an area that needs improvement! More

Chris was amazing! He helped me no problems and got me in and out quickly. The best customer service at any dealership I’ve been to. He helped me no problems and got me in and out quickly. The best customer service at any dealership I’ve been to. More

Was very please at first with Devonte and the service department here. We have five fords need a service department. However this last visit the works coupon mailed to us was honored, was charged regular department here. We have five fords need a service department. However this last visit the works coupon mailed to us was honored, was charged regular price. Explanation for not honoring coupon mailed to us was lame. Very disappointed this visit. More

From day 1 my service provider at Banister was one of the best professional competent I have experienced in a long time. Thank u best professional competent I have experienced in a long time. Thank u More

The service advisor was knowledgeable, and courteous. The service was performed promptly per the appointment. Very satisfied with the job done. The service was performed promptly per the appointment. Very satisfied with the job done. More

Service person was very professional and pleasant. IMy visit was pleasant and very well timed. IMy visit was pleasant and very well timed. More

I would like to send a special thanks to Davonte Manuel and Bobby/mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my vehicle. I am very and Bobby/mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my vehicle. I am very pleased with the way they worked together to make sure all repairs were done properly. Great job guys, keep up the great work! More

Chris was my representative and he has been terrific! He handled all of my concerns and the overall service was outstanding! He handled all of my concerns and the overall service was outstanding! More

I would like to send a special thanks to Davonte Manuel and Bobby/ mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my car. I am totally and Bobby/ mechanic. They went out of their way to take care of my vehicle. Davonte kept me informed everyday on the progress of my car. I am totally pleased of how they worked together to make sure my vehicle was fixed correctly. Great job guy's, keep up the great work! More

chris was great he work with me to get job done if i have to have services again i will ask for chris to have services again i will ask for chris More