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Banister Ford of Marlow Heights - Service Center

Marlow Heights, MD

3.9
945 Reviews
Call Service Center (301) 423-4950

945 Reviews of Banister Ford of Marlow Heights - Service Center

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May 28, 2023

Good services with no problem with my vichile. . will be back to services my vichile More

by catrinaglover73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
May 30, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star review is greatly appreciated! We are looking forward to continue to be of service to you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

May 27, 2023

Fast & easy service. Kept me updated every step of way. Would highly recommend coming here for service. More

by SHANEE.HUGHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
Report | Print
May 30, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience! Thank you for choosing The New Banister Ford of Marlow Heights!

May 26, 2023

Great Communication with Chris who called and stayed in contact. He helped me with the financial More

by KORTEZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, We are thrilled to know that our team could be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 26, 2023

Service was good and fast. That was the quickest service I’ve ever had there. And I like the text notification that was sent to me when my service was complete. More

by jeburtjr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 26, 2023

Chris was very pleasant and helpful when assisting me with my vehicle. He went the extra mile to resolve my problems. He is an asset to your organization. More

by KWH112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Banister Ford of Marlow Heights responded

We greatly appreciate your business here at The New Banister Ford of Marlow Heights! Your 5-star is appreciated as well. We look forward to continue to be of service to you whenever you are in need. Thank you for choosing Banister Ford!

May 25, 2023

Chris customer service was excellent. Communicated with me all the way during the repair process. More

by RDM430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Banister Ford of Marlow Heights responded

Your 5-star rating is greatly appreciated! We are happy to be of service to you during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

May 25, 2023

He did an excellent job communicating with me about my vehicle. Everything turn out perfect. More

by SNDENTERPRISESINC4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amarjot Vohra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Banister Ford of Marlow Heights responded

Thank you for your feedback. We appreciate your 4-star rating! We look forward to continue to be of service to you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

May 24, 2023

The appointment was a breeze to schedule, the office were immaculate and the service was timely and excellent. I hope this stays their standard! More

by WINSLOWSR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback, we are happy to be of service to you. Please let us know if there is anything else we can do for you. Thank you for choosing The New Banister Ford of Marlow Heights!

May 21, 2023

I was glad for the work but was told conflicting information about service time which made me question price. More

by KORTEZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammed Qureshey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2023 -

Banister Ford of Marlow Heights responded

Thank you for taking the Time to share your feedback!

May 19, 2023

Service wasn’t too great day to even check everything. Normally when I go to the Ford dealers, they do an inspection on the truck and they give me a sheet of how everything is in the truck. More

by MURENAMJKSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amarjot Vohra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Banister Ford of Marlow Heights responded

We apologize for any inconvenience you may have experienced. We would like to know if we can speak to you directly about your experience? Please leave a good contact method for our management to reach out to you personally. Thank You

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