Banister Ford of Marlow Heights

Good communication, professional environment, timely response, overall good experience. I had a part order that did not take long to arrive. response, overall good experience. I had a part order that did not take long to arrive. More

It was my first experience getting service performed. I will say it was a pleasant experience for my first time. I will say it was a pleasant experience for my first time. More

Would not sell me a vehicle for advertised price. You had two vehicles advertized on your web page for $35000. but would not sell them for that price, False Advertisment I believe. You had two vehicles advertized on your web page for $35000. but would not sell them for that price, False Advertisment I believe. More

From the time I pulled up, the gentlemen that greeted me with instructions was very professional, knowledgeable and courteous. Once inside, I was greeted by several individuals to ensure I was being taken with instructions was very professional, knowledgeable and courteous. Once inside, I was greeted by several individuals to ensure I was being taken care of. Quitana assisted, while training a new employee took care of me like I was a VIP. I was informed during the process, the waiting area was very clean and well kept. Upon checking out, everything was explained and I decided to express my happiness of the visit with the service manager and GM. They were very pleasant and professional to deal with also. I will be doing business and recommending Banister Ford of Marlow Heights to many of my friends and family. Great job! Keep up the excellent service. More

I was pleased with the service that I received looking forward to seeing you guys next time forward to seeing you guys next time More

Not professional car nor washes . need to do better . Don’t know if I will Come back need to do better . Don’t know if I will Come back More

Car spent 3 days in service and they tried to justify that with different stories that didn't correlate. that with different stories that didn't correlate. More

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

Staff were professional and knowledgeable of my concerns and how to use CSP vehicle coverage and how to use CSP vehicle coverage More

Car there for an engine recall they broke parts wouldn’t fix it sucks. B fix it sucks. B More