Banister Ford of Marlow Heights

From the time I pulled up, the gentlemen that greeted me with instructions was very professional, knowledgeable and courteous. Once inside, I was greeted by several individuals to ensure I was being taken with instructions was very professional, knowledgeable and courteous. Once inside, I was greeted by several individuals to ensure I was being taken care of. Quitana assisted, while training a new employee took care of me like I was a VIP. I was informed during the process, the waiting area was very clean and well kept. Upon checking out, everything was explained and I decided to express my happiness of the visit with the service manager and GM. They were very pleasant and professional to deal with also. I will be doing business and recommending Banister Ford of Marlow Heights to many of my friends and family. Great job! Keep up the excellent service. More

I was pleased with the service that I received looking forward to seeing you guys next time forward to seeing you guys next time More

Not professional car nor washes . need to do better . Don’t know if I will Come back need to do better . Don’t know if I will Come back More

Car spent 3 days in service and they tried to justify that with different stories that didn't correlate. that with different stories that didn't correlate. More

Employees were very professional and courteous,waiting room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus room and bathrooms were clean and comfortable,and thank you for the Complementary carwash,an extra Bonus More

Staff were professional and knowledgeable of my concerns and how to use CSP vehicle coverage and how to use CSP vehicle coverage More

My service Rep. was great, his name was Andre Cook at Banister Ford of Marlow Heights was great, his name was Andre Cook at Banister Ford of Marlow Heights More

Car there for an engine recall they broke parts wouldn’t fix it sucks. B fix it sucks. B More

The service department was fast and returning my vehicle back to me. Excellent waiting area. back to me. Excellent waiting area. More

The service I received was great,and outstanding on my Ford 2016 Explorer. Great job. Ford 2016 Explorer. Great job. More