Banister Ford of Marlow Heights

Service was unprofessional they told me i needed to pay 250 for diagnostic fee for a truck I brought 2 weeks ago. Everyone was on a different page. I would never recommend 250 for diagnostic fee for a truck I brought 2 weeks ago. Everyone was on a different page. I would never recommend More

Had a wonderful time and day at the dealership love the staff everyone was very friendly staff everyone was very friendly More

Devonate was excellent and deserves a raise! He was so helpful and made my repair stress free He was so helpful and made my repair stress free More

Still waiting for return call from advisor. Experiencing something that wasn’t happening prior to service Experiencing something that wasn’t happening prior to service More

Horrible communication, unreliable, lack of ownership, poor management, scratched my car, disrespectful, unprofessional, unworthy, joke poor management, scratched my car, disrespectful, unprofessional, unworthy, joke More

Service agent had Wonderful customer! Great Job Banister Ford of Marlow Heights. Will return for service. Great Job Banister Ford of Marlow Heights. Will return for service. More

Great customer service from all employees in the service center!! Service manager kept me updated via emails and phone. center!! Service manager kept me updated via emails and phone. More

Great experience with the repair shop and the customer service representatives great job. Would recommend other people. service representatives great job. Would recommend other people. More

Horrible service, the service manager is the worse. Service center is not organized, staff eating while working with customers. Service center is not organized, staff eating while working with customers. More

All services were conducted expeditiously and professionally. All was outstanding, keep up the good work. professionally. All was outstanding, keep up the good work. More