
Banister Ford of Marlow Heights
Marlow Heights, MD
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1,471 Reviews of Banister Ford of Marlow Heights
My MostPleasurable Auto Buying Experience Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever had. Sonny Betancourt put me at easy immediately because he is so knowledgeable about his cars. He answered all of my questions an concerns with ease and explained everything thoroughly. He is confident about Ford automobiles without being cocky, and was steadfast and diligent about ensuring my customer satisfaction with the automobile of my choosing, a Ford Fusion Titanium. I'm certain that next time I'm in the market for a new vehicle, Mr. Betancourt will be the first person I seek for advice. Additionally, I enjoyed working with Ms. Abreham to rap up the finalization of the buying, maintenance, and service contracts. More
My Personal Experience I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registr I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registration that have yet to be resolved some 60 days after the sale. More
Excellent Service and Great Experience My experience with Sheehy Ford Marlow Heights was another winner. Brandon was excellent and provided expert customer care. If you are in the market My experience with Sheehy Ford Marlow Heights was another winner. Brandon was excellent and provided expert customer care. If you are in the market for a new car or truck, Sheehy Ford is the place and Brandon Smith is the man. Great job!! More
GETTING REPAIRS I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of my car problems. I will definitely recommend this Sheehy Ford car service center to my family and friends. More
Lucky Friday 13th They say Friday 13th is Bad Luck Day but I would have to beg to differ because of the Great Staff at Marlow Heights. I came in with a 2005 Nissan Mura They say Friday 13th is Bad Luck Day but I would have to beg to differ because of the Great Staff at Marlow Heights. I came in with a 2005 Nissan Murano with a lot of miles and drove out in a 2012 Ford Escape Limited, how's that for bad luck Friday huh. lol I would like to say that even though it was raining and my sales associate Brian was training Elo, it didn't matter he was very funny and professional at the same time. I think we kept each other laughing. The whole car buying experience was Great and this is my 3rd purchase from them and I will stay right here and invite all my friends and family.. I would recommend this store to Everyone for Great Staff, Customer Service, Timely and Above and Beyond and Reasonably priced. Thanks Tony for the chocolate because I really needed it. :) More
good service! I had excellent service here.The dealers were very friendly. I know great service because years ago I worked at a curtis chevelolet years ago. I had excellent service here.The dealers were very friendly. I know great service because years ago I worked at a curtis chevelolet years ago. More
" A Wonderful Experience" The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Sla The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Slaughter was excellent with his product knowledge especially as I kept asking how things work,Tony Nardelli was a tremendous blessing helping to understand the terms and financial committment with my new Fusion and Shawn Allen was correct in his assessment for my needs and my line of work.The Fusion was before and still is an excellent choice for me. This was a, "Wonderful Experience", working with The Ford Team in Marlowe Heights. With Great Appreciation Eugene Marriott More
We Can Only See You! When we walked into Sean's office he made us feel very special. It was obvious he had received excellent customer service training. He put us the cu When we walked into Sean's office he made us feel very special. It was obvious he had received excellent customer service training. He put us the customers first! My father at 89 years of age soon to turn 90 (within two weeks) said as we were driving home "I like that young man. He truly made me feel special." Sean identified the need, analyzed all our concerns and gave us positive feedback. At the end he helped us reach our goal. We came in with a plan and walked out with a smile on our face. Sean greatest quality was his ability to listen. He allowed us to talk without any interruptions (he establish right off the back a "customer first attitude"). I was so impressed with Sean's team approach as he walked us through the purchasing process. The next car that I purchased will definitely be from Sheehy Ford (Sean Mason-Sales Consultant). I pray that you will share this review with him. I will always be thankful for such a young professional headed towards "Top Sales Manager" (my observation). Thank you again for providing this feedback review service. God Bless! Minister Ellen Williams daughter of purchaser John Johnson. More
very good experience well satisfied quality of saleswoman Terran Jordan very good and very professional well pleased with transaction.. the dealership was very good in all phases of o quality of saleswoman Terran Jordan very good and very professional well pleased with transaction.. the dealership was very good in all phases of our relations. More
Great Customer Service I've never had a better experience buying a car then I did at Sheehy Ford of Marlow Heights. I drove 1 1/2 hours to purchase a used car for my daught I've never had a better experience buying a car then I did at Sheehy Ford of Marlow Heights. I drove 1 1/2 hours to purchase a used car for my daughter and it was worth the drive! The staff was amazing from the Internet Sales Director, Nicole to our Sales Team Member, Evelyn. The General Manager, Tony, checked in on us during the entire sale which is something I have never experienced before! I will definitely go back to this dealership next time I purchase a vehicle and would definitely recommend them to a friend! Great experience! More