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Banister Ford of Marlow Heights
Marlow Heights, MD
1,438 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,438 reviews
September 30, 2024
I had a great experience again with Banister Ford service department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I department. They provided prompt service, communicated with me, and the online tool was also great to be able to see what was going on, even though I was not at the dealership. More
by e_manny56
Verified CustomerEmployees Worked With
September 30, 2024
Even when I late for my appointment my vehicle was pull into the garage right away. Thanks to your workers into the garage right away. Thanks to your workers More
by laur2sms
Employees Worked With
September 26, 2024
Andre listened & was incredibly helpful in resolving an unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatl unexpected needed repair on my car very fast. He was professional understanding & delivered. Andre provided excellent customer service which I greatly appreciate! More
by rebeccakingrn
Employees Worked With
Andre Cook
September 24, 2024
I'm very upset that I can't remember the gentleman that attended to me. I do know he's a new hire that's been there about a month. His customer service was above and beyond. INCREDIBLE!!! attended to me. I do know he's a new hire that's been there about a month. His customer service was above and beyond. INCREDIBLE!!! More
by terkstevens
Employees Worked With
I don't remember his name. If you had a picture that would help.
September 24, 2024
He did a great job and it was very easy to get my car fix and clean and clean More
by keyumanzor1
Employees Worked With
September 16, 2024
The people that help in the front are very kind an helpful the service seems rushed an I didn’t get what need to be done done for the time my vehicle was there on top of that my transmission gear coun helpful the service seems rushed an I didn’t get what need to be done done for the time my vehicle was there on top of that my transmission gear counter don’t display now I got to go back do they can fix whatever the did to make it stop working More
by GENESCOTT38
Employees Worked With
September 16, 2024
Great service dept. Davonte has always taken car of me, getting me in and out quickly, especially on a Saturday. Davonte has always taken car of me, getting me in and out quickly, especially on a Saturday. More
by RTHOMASX3
September 16, 2024
I've never had a bad experience at Banister Ford. A great job is done EVERY time. Mr. Davonte Manuel takes good care of me and treats me as family. Thank you Banister Ford for everything. A great job is done EVERY time. Mr. Davonte Manuel takes good care of me and treats me as family. Thank you Banister Ford for everything. More
by mlndjns
Employees Worked With
September 13, 2024
My experience at Banister Ford was amazing. Davante was professional and relayed all pertinent information. I would recommend Banister Ford to everyone Davante was professional and relayed all pertinent information. I would recommend Banister Ford to everyone More
by Dwight.freeman
Employees Worked With
September 13, 2024
I have the same issue, the truck is still not fixed. And is seems like the power was deflated for gas mileage and it leaking power steering fluid and it never did that before And is seems like the power was deflated for gas mileage and it leaking power steering fluid and it never did that before More
by Dvann
Employees Worked With
I don’t remember
