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Banister Ford of Marlow Heights

Marlow Heights, MD

4.0
1,438 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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5000 Auth Rd.

Marlow Heights, MD

20746

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Showing 1,438 reviews

October 14, 2024

The customer service was amazing and they were really nice and kept me updated through the process , they are always amazing when I visit. More

by yolandapink39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Kinsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

They damaged my truck, just to have me bring it back, so that they could Mack money in repairs . More

by tcoates1483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

Very professional and kept me informed during the process. The service manager and staff was very hospitable More

by Dwight.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Kinsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

The salesman was amazing. He performed with great care and customer service. The process was fast and easy. More

by drealmccoy16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kwami Amegah, James Diggs
October 07, 2024

I gave four because the job is not finished waiting on another part key to be cut More

by bigbull1959
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aisha
October 05, 2024

Easy to make an appmt, great service done in timely manner, friendly staff, clean environment More

by F150 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I was able to adjust my appointment time and the service representative was clear and helpful. The work was done timely and well! Thank you. More

by PRESTONMEARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

I was treated with the upmost respect from everyone. I will recommend them to my family and friends. More

by dawson.alston
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A.K., MR. MIKE AND MS. GAITHERS
October 02, 2024

Shop advisor was courteous in arranging my service appointment. All repairs were done completely and properly. More

by william3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

There was no communication like it should have been durning this whole process. Customer service was trash , Mr.kelly was helpful but he did not communicate well. More

by angelathompson060298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelly Kinsey
3.0
This rating includes all reviews, with more weight given to recent reviews.
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