Banister Ford of Marlow Heights

Visited Sheehy Ford earlier this week just to look at new Explorer. Met Mike Lancaster and was impressed with his approach. Came back three days later to actually purchase two vehicles. Entered the deal w Explorer. Met Mike Lancaster and was impressed with his approach. Came back three days later to actually purchase two vehicles. Entered the deal with extreme negative equity, yet really wanted to lease instead of purchase. Sales Manager Shawn Allen was upfront that situation was tough, but believed a deal could still be made. All the while, Mike and trainee Adrian were fantastic with customer service and updates about progress of the deal. Later, dealt with Ricardo Ledbetter who was also blunt about it being a stretch that a deal could be done, but would work as hard as possible to make it happen. In the end, an incredible deal was made where my negative equity was rolled into a 39 month lease and payments were totally acceptable on a Ford Explorer Sport and a Taurus SHO. The entire experience renewed my belief in human nature and that people truly want the best for others. I will always send friends and family to Sheehy as you are treated like both from the onset. More

I purchased a new 2014 Mustang GT from Evelyn Betancourt and was pleased with her service. Evelyn was friendly, professional and accommodating. The car itself had an issue with the seat track which Les Les and was pleased with her service. Evelyn was friendly, professional and accommodating. The car itself had an issue with the seat track which Les Les Ashburn Sr. took care of right away. Overall great experience! More

Les Ashburn is the BEST and only sevice consultant I deal with when I have issues with my vehicle. He is very friendly and professional all the times. Thank you Les for providing GREAT service and being re with when I have issues with my vehicle. He is very friendly and professional all the times. Thank you Les for providing GREAT service and being reasonable. Buchanan = ) More

My experience was more than good, it was actually great. I honestly say this dealership is the second dealership I have gone to in my life and received great service and provided a professional environment I honestly say this dealership is the second dealership I have gone to in my life and received great service and provided a professional environment and went about it with honesty and integredity. I went in looking for a used older model and Glenda and her staff worked effortlessly to convince me to go new and offered a great deal I couldn't resist. You might think its impossible to have a great experience at a car dealership, believe me I was thinking the same. The only bad thing that happen because it was so late in the evening, the service guy did not wash the car like he was suppose to and I left with sticker invoice stains on my back window. Outside of that, everyone was busy and professional. I could not give Glenda one point less than 10. She knows her job and the business & and will do what she can to make it work for you even if you have trouble making up your mind. More

I purchased my new Tarus in October. I bought it in for service in February. As usual I received excellent customer service. Les and his team are excellent!!! Karen Nightengale service in February. As usual I received excellent customer service. Les and his team are excellent!!! Karen Nightengale More

It was the easiest purchase of a vehicle that i have ever experienced. From the test drive to the purchase it was easy and simple, not haggle or games. I purchase the card that I wanted in the color and with experienced. From the test drive to the purchase it was easy and simple, not haggle or games. I purchase the card that I wanted in the color and with all the bells and wistles I wanted as well. Everyone was happy and pleasant you can tell they all liked thier jobs including the people that i didn't even have contact with but i did observed while i was waiting to finalize my contract. This was my first time working with a dealership as far as financing so I am very pleased at the service i recieved from everyone. More

My car buying experience exceeded all of my expectations. Extraordinary customer service, great car in the color I wanted at a very good price. I would definitely recommend Sheehy Ford to all of my friends a Extraordinary customer service, great car in the color I wanted at a very good price. I would definitely recommend Sheehy Ford to all of my friends and family. More

Ms. Smith and Mr. Jarvis were both a tremendous help to my siutation. With limited credit and money they both worked exceptionally hard to make sure I was financed with little money down. They were both se my siutation. With limited credit and money they both worked exceptionally hard to make sure I was financed with little money down. They were both sensitive to my situation and needs and offered outstanding customer service and gave me confidence that I would be leaving their office with a car. Today, I now drive a 2007 Chevy Aveo thanks to these two! More