Banister Ford of Marlow Heights

I truly loved my experience from the first phone call to swiping my card by the end of the week! I came across this Sheehy dealership, I would say by accident, but after working with Sean and Frances I will swiping my card by the end of the week! I came across this Sheehy dealership, I would say by accident, but after working with Sean and Frances I will say that it was meant to be. Sean was my point of contact and left no questions unanswered. He made sure I knew of all my options. After working with Sean and Frances, I was able to walk away my first car ever! I purchased a 2011 Nissan Altima with under 28k miles for a great price. Now that's a steal! Thanks Sheehy for my awesome purchase. The service that was provided by Sheehy Ford Marlow Heights was by far the best experience I've had in customer service. I was recommended by a previous buyer at the dealership that this was the way to go. Thanks so much! More

Working with Johnathan Slaughter was an awesome experience, from the time I walked in the door up until the paperwork was signed. Mr. Slaughter made feel comfortable about making the purchase of experience, from the time I walked in the door up until the paperwork was signed. Mr. Slaughter made feel comfortable about making the purchase of my NEW Ford Taurus. I talked to Mr. Slaughter about what I wanted and he explained all of my options. He answered all of my question and the questions he didn't have the answers to Mr. Sean Allen was happy to assist. I felt very good about buying my can and I will not hesitate to recommend Mr. Slaughter or Mr. Allen to anybody that I know or come across that want to buy a car. Keep up the good work!!! More

Very satisfied with the recent purchase of my SUV from Sheehy Ford of Marlow Heights! Sherrill Smith was very helpful in my 2 month research of various Ford SUVs. Her friendly, professional, and no-pres Sheehy Ford of Marlow Heights! Sherrill Smith was very helpful in my 2 month research of various Ford SUVs. Her friendly, professional, and no-pressure sales approach should be adopted by more in the service industry! The Sheehy No-Hassle price was absolutely the lowest rock bottom price I could find for my model of SUV. Do you homework and you'll find that Sheehy prices are much more than fair! More

The service that was provided by Sheehy Ford Marlow Heights was by far the best experience I have ever had at a dealership. I was referred to go to Sheehy by a friend, but I still wanted to check aroun Heights was by far the best experience I have ever had at a dealership. I was referred to go to Sheehy by a friend, but I still wanted to check around the other dealerships to ensure that I got a great price. I went to three other dealerships and decided to go to Sheehy last. I finally got to Sheehy and after sitting there talking to Sean and Phil, it made me wonder why I didn't just come here in the first place. Sean was very informative about the car, the features, and the price of the car. Phil was very attentive to my needs about finance, the test drive with him was smooth and informative and he even made me tea to soothe help me relax. The manager Fred, he reassured me that the price was the lowest in the area for the features of the car and provided proof of that price. I knew that they had earned my trust and my business after that because I wasted a whole day price comparing and haggling when I could have just came to Sheehy. They even gave me a good trade in value despite my car being in the condition that it was in. The finance manager Fran was also very helpful in regards to the paperwork and everything that needed to be done so I could drive the car home. Sean made sure the car was clean and full of gas (which was unexpected because gas is pricey and the car looked beautiful freshly washed). My experience here was by far the best because I was not pressured into buying a car, they did not talk down on other dealerships like others normally do, the service here was very personal and not stuck up like some dealerships are, the dealership was clean and warm (sort of like a home feel), the price comparison and the attention to detail as far as my car was concern was excellent, the people who drove my car around was very friendly and gave me some good tips about maintaining the car and the list goes on and on. If you want good service, people who care about you and not just getting a car off the lot, and the best deals, go to Sheehy Ford in Marlow Heights. More

I think if you have some questions, you ask anyone, and they will answer your questions enthusiastic. Trust me. They are good.Though I encountered many problems when I bought my ford, they solved all probl they will answer your questions enthusiastic. Trust me. They are good.Though I encountered many problems when I bought my ford, they solved all problems for me. More

Wonderful experience, great staff, will. definitely be back when i purchase another car. The overall experience was great from the time. i walked in the door until the time i left . Sonny & his wife are g back when i purchase another car. The overall experience was great from the time. i walked in the door until the time i left . Sonny & his wife are gems . Fran is great also Derrick More

Derrick and Sonny were great. Highly recommend them and won't hesitate for a minute going back to them. Give them both a raise and another day off !!! won't hesitate for a minute going back to them. Give them both a raise and another day off !!! More

Evelyn Betancourt's service exceeded my expectations. I purchased my very first car, a 2014 Ford Focus, and I couldn't be more happy with it. After relaying my list of car must-haves to Evelyn, she was a I purchased my very first car, a 2014 Ford Focus, and I couldn't be more happy with it. After relaying my list of car must-haves to Evelyn, she was able to find a vehicle that was right for me. I highly recommend Evelyn, and would buy another car from her in the future. More

My experience at this Ford dealership was my best car buying experience ever. They took the needed time others in the area did not. They separate themselves from the rest, which is why I consider them to buying experience ever. They took the needed time others in the area did not. They separate themselves from the rest, which is why I consider them to be the best quality service you can get in the Waldorf and surrounding areas. Thanks Sheehy and company! More

I brought my truck in to Sheehy in early January 2014 for servicing due to the engine light that came on in the truck. After paying for the repairs to the part of the engine that was diagnosed, unfortunatel servicing due to the engine light that came on in the truck. After paying for the repairs to the part of the engine that was diagnosed, unfortunately, the engine light came back on 2 additional times within the same month causing me to return the truck to Sheehy's service department both times while the mechanic sighted additional problems and requested that I pay for the added repairs each time I brought it in. Although the truck is quite up in age (2001, w/190,000 miles), to say the least, I was concerned that I was being confronted with unexpected added charges and truck return inconveniences while stating to the Sheehy mechanics that the same engine light within the same month should not incur such ongoing fees and constant returns. While I have been a long standing customer with bringing my vehicle to the service department consistently since I purchased it, to say the least, I was beginning to feel a bit let down by Sheehy. After asking to speak to Derrick Pendergrass (GM), who returned my call promptly, he wasn’t having any of it. Mr. Pendergrass took the time to review the matter, explained my trucks situation and how he planned to resolve it, and he did it with reasoning that was easy for me to accept as a customer. He seemed appreciative of the fact that I had not only been a loyal customer to Sheehy, but he handled my circumstance with personable interest, understanding, and professionalism which I have to confess restored my confidence in Sheehy. Customer service skills are certainly one of his teachable talents in my opinion. Thanks Mr. Pendergrass. More