Banister Ford of Marlow Heights

Brian was very easy to work with along with Chris at the Marlow Heights dealership. I was treated very professionally and the sale went well. Marlow Heights dealership. I was treated very professionally and the sale went well. More

Jonathan Slaughter went above and beyond to get me the most car that fit our budget, very happy! I would recommend Mr. Slaughter to everyone. Sincerely, Mrs Pauletta Beaulieu Howard. most car that fit our budget, very happy! I would recommend Mr. Slaughter to everyone. Sincerely, Mrs Pauletta Beaulieu Howard. More

I recently purchased my new 2013 Ford Taurus Limited from I recently purchased my new 2013 Ford Taurus Limited from this dealership. I could not have been more impressed with the high quality of customer se I recently purchased my new 2013 Ford Taurus Limited from this dealership. I could not have been more impressed with the high quality of customer service lavished upon my husband and me by Terran Jordan, Shawn Allen and Fran (?). We were just out looking – so we thought (and there was no pressure to buy either). I put off car shopping as long as I possibly could! I bought my 2003 Ford Taurus from Sheehy Ford of Marlow Heights too! It decided that it had had enough of me and put me down recently. I initially told Terran that I did not want to a red car nor a black car. She suggested that I temporarily become color blind and take a look at a really nice Taurus (I shared with her that it is important to me to buy a Ford – AMERICAN MADE). Needless to say I fell in love with all the features of the car (so many that I have to study the manual daily!), and decided that the cranberry color was not an issue for me after all. The test drive was nice and smooth, and Terran was ever so patient with us as we checked the car out, looked it over, and chatted between ourselves about it. She was always nearby to answer our many questions (and yes we had plenty), and she was quite knowledgeable about the car and it’s many features (good salesmanship). All said and done, we decided that I would buy the car. Terran, Shawn and Fran were very pleasant, patient and always professional in handling our affairs. Everyone there treated us like VIP’s throughout the entire process – KUDOS to such a great team and THANK YOU for making my second car buying experience at Sheehy Ford of Marlow Heights so pleasant and low stress. Thanks Everyone at Sheehy Ford of Marlow Heights. More

Great customer service form Sheehy Ford. They have top skilled employees that make the customer feel at home. High five to Sean Mason, Chris Sheehan and Frances Hatcher. They all made sure that I came awa skilled employees that make the customer feel at home. High five to Sean Mason, Chris Sheehan and Frances Hatcher. They all made sure that I came away satisfied with my purchase. Make sure you ask for Sean Mason, a very bright young person that will make purchasing a vehicle a pleasant one. More

General Manager Derrick Pendergrass and his obviously genuine desire for pleasing and making lifetime customers out of all who purchase vehicles here has left me in awe and with no better phrase to descr genuine desire for pleasing and making lifetime customers out of all who purchase vehicles here has left me in awe and with no better phrase to describe my overall experience with Sheehy Ford other than "sheer satisfaction." I was thoroughly impressed with his endless efforts to get the job done and to get it done RIGHT. With this being the first vehicle I have ever purchased I approached this dealership hesitant and naturally leery of quick talking salesman whose only objective would be to make a sale. Derrick's relaxed and warming approach assured me that there was no pressure and I truly felt this sale was the best deal I encountered throughout my entire car shopping experience. I left feeling like I made the right decision and am still truly happy with my decision to purchase my vehicle here. I look forward to the future interactions between the Sheehy Ford staff and I and I recommend them to anyone looking for the best deal paired with above average service. Besides, this day and age, average may as well be last place. Sheehy has definitely won first place with me. So, take my word, look no further! More

I would like the say the service and treatment received from Mary Miller was very pleasant and professional. I would go to her again to buy a F150, when in the market again. Keep up the great work that from Mary Miller was very pleasant and professional. I would go to her again to buy a F150, when in the market again. Keep up the great work that you are doing in customer service. I would like to also say that Fran in finance was also very pleasant and professional. Fran made the finance part of the process very easy. Thank you both for a great experience with buying this vechicle. More

This is the 3rd vehicle that I purchased from Sheehy Ford so that says it all. Great service! I love my new car!! Thank you! so that says it all. Great service! I love my new car!! Thank you! More

After looking online to find a used 2012 Ford Fusion, I had around 5 cars I was going to be looking at. This dealership was my first stop, and ended up being the only one I visited. I called the morning of had around 5 cars I was going to be looking at. This dealership was my first stop, and ended up being the only one I visited. I called the morning of my visit to confirm that the car was there and available. When I arrived the car was pulled up front and ready for a test drive. Evelyn was a great sales associate and assisted with answering any questions I had. She also gave me and my family plenty of time to discuss things together in private. She also found a car in the online system that I had not come across. It had everything that I was looking for and we made a deal. Derrick and Frances were also great throughout this process and were very approachable and personable. The only issue I had was that it was a very long day. I understand that these processes take time; however, we needed to leave around 5 pm and were told that we would be finished by then. Around 2:30 pm we had made our deal and began the paperwork while waiting on the financial associate to meet with us. We finally left the dealership at 6 pm. Otherwise, this was a great experience and I do feel that we got a good deal. More

I love my new car. Everything worked out great and the service was Awesome. Thank you Ford!! I loved the service! Great job. I'm happy service was Awesome. Thank you Ford!! I loved the service! Great job. I'm happy More

This was my first car buy. I didn't feel pressured to give any information away or run my credit or make a rash decision. The entire experience was great. I had been to 5 other dealerships where as soon give any information away or run my credit or make a rash decision. The entire experience was great. I had been to 5 other dealerships where as soon as you arrive you can see the sales associates running through the floor to try to make you a sale. I was actually helped until after i came inside from roaming the lot. I hadn't realized that the car i wanted wasn't at their locations, but they had it transferred down from Gaithersburg location. When i came back i had a test drive. Terran was amazing, she showed me all the features, how they worked and anything she didnt know she found out by the time i was ready to move forward with the paperwork. She even puts up with my constant calling about question which is great especially since this is my first car. I definitely plan to make any future purchases with the Sheehy Ford of Marlow Heights. And they didnt even pressure me into changing my mind to buy a ford. More