Banister Ford of Marlow Heights
Marlow Heights, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Excellent Dealership! I bought a 2014 Ford Taurus SEL from the Marlow Heights location and my sales representative was Sherrill Smith. She was very professional; she knew w I bought a 2014 Ford Taurus SEL from the Marlow Heights location and my sales representative was Sherrill Smith. She was very professional; she knew what she was doing; and I did not have to stay for an entire day to get my car. I was in and out! She definitely knew her stuff and I would HIGHLY RECOMMEND going to see her if you are in the market for a new car! Tony Nardelli, the General Manager, and Chris Sheehan, the Sales Manager where very helpful and friendly as well. They both played an intricate role in making sure I was both satisfied with my purchase and keeping my new car reasonable priced! Ford at Marlow Heights displayed great teamwork and they are going to make sure you go home satisfied. If did it for me and I am confident they will do it for you! Go check them out and don't forget to ask for Sherrill! More
BACK AGAIN ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVI ITS TAKES SEVERAL REPAIR ATTEMPTS TO GET IT RIGHT,AFTER YOU PAY ALOT OF MONEY.WHEN YOU WALK IN I NEVER REALLY HEAR ANYONE SAY MAY I HELP YOU.THE SERVICE REPS ARE FAST TALKING AND ALMOST TRY TO BRUSH YOU OFF. I HAVE SPENT SO MUCH MONEY FOR REPAIRS WHICH ARE NEVER FIXED CORRECTLY THE FIRST TIME.I AM BACK AGAIN WITH THE SAME PROBLEMS WHICH WAS SUPPOSE TO HAVE BEEN FIXED.THIS TIME IT WILL BE SOMETHING NEW TO REPAIR.YOU THINK BY GOING TO THE DEALER THEY WOULD BE BETTER THAN THE NEIGHBOR MECH,.YOU ALMOST DON'T HAVE A CHOICE.YOU NEED YOUR VEHICLE FIXED. R FAX. More
I'd recommend I went to the dealership and the car that was posted was not in that particular location. Instead of trying to push other cars on me, Brandon located I went to the dealership and the car that was posted was not in that particular location. Instead of trying to push other cars on me, Brandon located the particular car I inquired about and assured me that he can get it. I haven't bought the car yet but they seem like straight shooters, they contacted me immediately after I inquired about the car, and Brandon was very friendly. I would recommend both the dealership and Brandon Smith. We'll see how the actual sale goes. More
My MostPleasurable Auto Buying Experience Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever Without a doubt buying an automobile from Sheehy Ford of Marlow Heights was the most pleasant, easy, efficient and satisfying experience I have ever had. Sonny Betancourt put me at easy immediately because he is so knowledgeable about his cars. He answered all of my questions an concerns with ease and explained everything thoroughly. He is confident about Ford automobiles without being cocky, and was steadfast and diligent about ensuring my customer satisfaction with the automobile of my choosing, a Ford Fusion Titanium. I'm certain that next time I'm in the market for a new vehicle, Mr. Betancourt will be the first person I seek for advice. Additionally, I enjoyed working with Ms. Abreham to rap up the finalization of the buying, maintenance, and service contracts. More
My Personal Experience I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registr I found Brannon and Tony to be very concerned during and after the sale. Very Pleasant to deal with. There are some issues with the vechile registration that have yet to be resolved some 60 days after the sale. More
Excellent Service and Great Experience My experience with Sheehy Ford Marlow Heights was another winner. Brandon was excellent and provided expert customer care. If you are in the market My experience with Sheehy Ford Marlow Heights was another winner. Brandon was excellent and provided expert customer care. If you are in the market for a new car or truck, Sheehy Ford is the place and Brandon Smith is the man. Great job!! More
GETTING REPAIRS I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of I am very satisfied with the service I received both for myself and my car. Les Ashburn explained to me everything I needed done after I told him of my car problems. I will definitely recommend this Sheehy Ford car service center to my family and friends. More
Lucky Friday 13th They say Friday 13th is Bad Luck Day but I would have to beg to differ because of the Great Staff at Marlow Heights. I came in with a 2005 Nissan Mura They say Friday 13th is Bad Luck Day but I would have to beg to differ because of the Great Staff at Marlow Heights. I came in with a 2005 Nissan Murano with a lot of miles and drove out in a 2012 Ford Escape Limited, how's that for bad luck Friday huh. lol I would like to say that even though it was raining and my sales associate Brian was training Elo, it didn't matter he was very funny and professional at the same time. I think we kept each other laughing. The whole car buying experience was Great and this is my 3rd purchase from them and I will stay right here and invite all my friends and family.. I would recommend this store to Everyone for Great Staff, Customer Service, Timely and Above and Beyond and Reasonably priced. Thanks Tony for the chocolate because I really needed it. :) More
good service! I had excellent service here.The dealers were very friendly. I know great service because years ago I worked at a curtis chevelolet years ago. I had excellent service here.The dealers were very friendly. I know great service because years ago I worked at a curtis chevelolet years ago. More
" A Wonderful Experience" The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Sla The staff and team at Sheehy were extremely professional, to the point and right on point with the right type of car for my particular needs. Mr. Slaughter was excellent with his product knowledge especially as I kept asking how things work,Tony Nardelli was a tremendous blessing helping to understand the terms and financial committment with my new Fusion and Shawn Allen was correct in his assessment for my needs and my line of work.The Fusion was before and still is an excellent choice for me. This was a, "Wonderful Experience", working with The Ford Team in Marlowe Heights. With Great Appreciation Eugene Marriott More