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Banister Ford of Marlow Heights

Marlow Heights, MD

4.0
1,443 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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5000 Auth Rd.

Marlow Heights, MD

20746

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Showing 1,443 reviews

August 08, 2024

Everything was excellently done. I am always pleased with the service rendered. Looking forward to my next visit. More

by zeeflood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Oyedeji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amarjot Vohra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Qureshey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Kinsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience during your recent visit. Thank you for choosing The New Banister Ford of Marlow Heights!

August 07, 2024

Everything was seamless. Starting with making my appointment with Cheryl to my arrival with Donte. Excellent customer service. More

by juliewadejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cheryl with Scheduling appointment
Aug 12, 2024 -

Banister Ford of Marlow Heights responded

We are happy to know that you had a pleasant customer experience during your recent visit. Your 5-star review is greatly appreciated! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Ford of Marlow Heights!

August 07, 2024

Don’t buy here and save yourself the headache! I bought a vehicle from this dealer on July 24. Day 4 of driving this vehicle, the vehicle start making loud sounds and A whistling noise when it’s i More

by Christine P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sonny Betancourt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Betancourt
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Worsham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diggs
August 06, 2024

Gave me the deal promised as advertised. No gimmicks games or hidden charges. A great experience. More

by ajduck1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback ! We are happy to know that you had a great experience. Thank you for choosing The New Banister Ford of Marlow Heights!

August 06, 2024

Excellent customer service and will refer friends and family to purchase a car. Thanks again. More

by STEPHBARNES627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherrill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Outstanding service and communication. Always on time and diagnosing any problems that may arise. Thank you for your service! More

by robynnecarter63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francis Hawkins
Aug 12, 2024 -

Banister Ford of Marlow Heights responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience. We look forward to continue to be here for you whenever your vehicle is in need. Thank you for choosing The New Banister Ford of Marlow Heights!

August 05, 2024

Outstanding customer service. The best in a long time. Better than Waldorf Ford they suck. More

by DACULBRETH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davonte Manuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I don't believe the individual that helped me is on your list (apologies that i can't remember her name), but she worked on the weekend of 3 Aug -2024, and i can say she was very professional, thank you. More

by avary24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
name unknown
August 05, 2024

This was the worst experienced I received from any service organization, I will never revisit. More

by adrian_carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mel Worsham
August 05, 2024

Horrible customer service, mediocre management, astronomical prices for service and labor. Inconsiderate regarding customer needs during crucial times of need. Good at juicing lemons. More

by stelibro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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