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Banister Ford of Marlow Heights
Marlow Heights, MD
1,466 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,466 reviews
Verified Customer
September 04, 2024
Salesman and the financial representative were dishonest regarding the discount!! I was very disappointed in the purchase price. regarding the discount!! I was very disappointed in the purchase price. More
by brenda5wall
September 03, 2024
Finance department is terrible! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! Wouldn’t recommend to friends or family at all! Don’t receive call backs either! More
by onelove
September 03, 2024
The dealership was very attentive and professional with addressing my concerns and issues. They took the time to listen to my issues and responded with emails almost immediately. addressing my concerns and issues. They took the time to listen to my issues and responded with emails almost immediately. More
by Dwight.freeman
August 28, 2024
I love it when I don’t get stressed out when problems arise. Everything went great, car running fine. so Iwill definitely use them again. Outstanding happy people make my day. arise. Everything went great, car running fine. so Iwill definitely use them again. Outstanding happy people make my day. More
by dianelongo1957
Employees Worked With
August 27, 2024
Davonte was excellent. I received great service from Banister Ford of Marlow Heights. I will bring my car back here again for service. I received great service from Banister Ford of Marlow Heights. I will bring my car back here again for service. More
by fritzky
Employees Worked With
August 26, 2024
Came in to get my oil changed on my 2020 Explorer. Tech spilled oil under the hood and didnt clean it up. Had oil drippings in my driveway. went to get a recall done ( Bolt and backup camera ) Tech spilled oil under the hood and didnt clean it up. Had oil drippings in my driveway. went to get a recall done ( Bolt and backup camera ) made the appt for 8am, was told they had the parts. It would take 2-4 hours. After hour 6 i check on the status, now Im told i have to leave my vehicle overnight. Went to Waldorf Ford, they took care of it, same day!!!! Now, Bannister FORD no longer honors the VIP package i purchased on my 2020XLT...Im DONE with them!! Service was mediocre anyway!! More
by koolv
Employees Worked With
Gerald
August 26, 2024
Don’t do anything I came out with the same problem I had when I dropped my car off when I dropped my car off More
by traceymoore1982
Employees Worked With
Other Employees :
Sharon Wilson, Carlos Scott
