Banister Ford of Marlow Heights
Marlow Heights, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Your maintenance staff was helpful and did an excellent job. Thank you. Debra A. Malik job. Thank you. Debra A. Malik More
Davonte helped with ensuring my vehicle was taken care of and gave great service. He also helped me in getting the recalls on my Ford taken care of. and gave great service. He also helped me in getting the recalls on my Ford taken care of. More
They gave me xxxx about my Ford Premium Maintenance Plan that I purchased for service. that I purchased for service. More
Bad experience with fake technician who doesn't know what to do other than focusing on money while the recalls means a lot from what caused the problem and how to solve it to do other than focusing on money while the recalls means a lot from what caused the problem and how to solve it More
Unprofessional. My car was in the service dept for over 4 mos waiting for a part. I had to req. for my vehicle to be washed when I arrived. My car was in the service dept for over 4 mos waiting for a part. I had to req. for my vehicle to be washed when I arrived. More
Tried sneaking in hidden fees, I will not be recommending anyone to the dealership ever anyone to the dealership ever More
The service representative, mechanic and service manager were all great! I had a need and Bannister was able to take care of my need in three hours time. were all great! I had a need and Bannister was able to take care of my need in three hours time. More
davonte and the service team is awesome! keep up the great work! Kelly and Mel you guys have a great employee! keep up the great work! Kelly and Mel you guys have a great employee! More
I dropped my car off at 9 am for an oil change and went home. I never received a call to say my car was ready, by the time I realized I didn't get a call they were closed. I called in the morning to get th home. I never received a call to say my car was ready, by the time I realized I didn't get a call they were closed. I called in the morning to get the car and the person on the phone said I believe it's ready. When I arrived the service rep said my fleet company recommended a brake check, it seems to me that would have been done yesterday since they had it the entire day. I get in the car & the plastic & foot paper are still there. I won't be returning for bad service. More