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Banister Ford of Marlow Heights
Marlow Heights, MD
1,442 Reviews
The New Banister Ford of Marlow Heights carries a huge selection of new and pre-owned vehicles in Suitland,. If you’re looking to lease or finance your next Ford, Banister Ford of Marlow Heights has competitive lease specials and financing options on new Ford vehicles. The NEW Banister Ford of Marlow Heights also has an extensive collection of quality pre-owned and certified vehicles at affordable prices to suit your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,442 reviews
November 26, 2024
Verified Customer
November 26, 2024
Friendly excellent service also the work was done quicker than expected I will return my car for service again than expected I will return my car for service again More
by tiger3238
Employees Worked With
November 25, 2024
Luv the service very nice people enjoy the service they are very good people and service are very good people and service More
by sexysweet4861
Employees Worked With
November 24, 2024
Customer service need to give customers updates on their vehicle when it needs certain things done vehicle when it needs certain things done More
by eandrews0
Employees Worked With
November 23, 2024
No communication with customers. Cancel services requested by customers. Can’t perform what services they do provide a timely manner. Return vehicles to customers with oil all over t Cancel services requested by customers. Can’t perform what services they do provide a timely manner. Return vehicles to customers with oil all over the inside of the drivers side door and floor mats. Poor all around. Do not recommend. More
by uslawman44
Employees Worked With
Asia
November 20, 2024
The service went well and responses were quick, which was appreciated. Thanks, Andre & Service team! appreciated. Thanks, Andre & Service team! More
by jsilvadc
November 19, 2024
Banister Ford refused to repair/fix the iwe actuator problem they caused when replacing my breaks/rotors. problem they caused when replacing my breaks/rotors. More
by CWIL54
Employees Worked With
November 18, 2024
Poor customer service from the advisor & technican. Problem not resolve and took a long time. Problem not resolve and took a long time. More
by wivy4375
November 18, 2024
Terrible costumer service. Did not receive diagnostic report when I picked up car. I was told I would have to wait until Monday when the tech returned to work. Did not receive diagnostic report when I picked up car. I was told I would have to wait until Monday when the tech returned to work. More
by SATTMOM
Employees Worked With
Service person who was assigned to car
