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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
157 Reviews
Call Service Center (757) 992-8193

157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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June 17, 2024

Excellent and great customer service. The service department arranged and paid for a rideshare to my house and again to the shop once the vehicle service was complete. More

by maurice.a.thomas2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated, Maurice! We are so thrilled to know that you had a pleasant customer experience! We thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 14, 2024

I was professionally attended to with great consideration. I am pleased with the service received. More

by Reginald Woodhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated, Reginald! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 12, 2024

Great job finding and fixing my problem don't have anything else to say thanks More

by dharris24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
4.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We greatly appreciate your business here at The New Banister Chrysler Dodge Jeep RAM in Hampton!

June 12, 2024

Prompt and friendly. No wait time and just a very nice place to get my vehicle problems taken care of. More

by springleader318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
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Jun 13, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated! We hope we can continue to be of service to you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 08, 2024

Nice to have a dealer closer to Hampton. Got my vehicle in and out and the folks there were pleasant to work with More

by Rickayoung74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

We're happy to be here for you Rick! We are thankful to earn your business here at The New Banister Chrysler Dodge Jeep RAM!

June 08, 2024

The young lady that I dealt with was very professional. She helped me look up some info on adding power windows because the previous dealership that was there mislead me when I purchased my jeep. She told More

by cbullard0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated! We apologize for the experience you went through with the previous dealer group. We are now The New Banister Chrysler Dodge Jeep RAM, and we look forward to provide a much better customer experience to all of our guests.

June 04, 2024

Great business, very helpful, honest and fair prices. They don't try to pressure you into "extra" services. Whispur is one of the nicest people I've ever met! More

by adward1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We are happy to know that you enjoyed your recent visit. We like to operate with the spirit of excellence, so your feedback means a lot to us. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 03, 2024

Overall experience was decent even thought we had a few hiccups, but Ashley got me straight! More

by ksa1088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We are happy to have you as our client here at The New Banister Chrysler Dodge Jeep RAM!

June 03, 2024

Staff is really nice and welcoming. They make sure if everything is okay with the service More

by RALONDRA862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your kind words are greatly appreciated! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

June 02, 2024

The service was quick and excellent. Lindsay was very attentive and communicated every step of the way while I waited for my vehicle. More

by ASHLEYMAR913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star review, Ashley! We look forward to continue to be here for you whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

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