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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
Hampton, VA
157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
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August 22, 2024
Extremely over priced would not recommend even to a stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but stranger on the street. You can not walk out of there without at least having $190 stolen from you for them doing absolutely nothing. Don’t walk but run the opposite direction from them. More
by Bradley04
Verified Customer
August 21, 2024
Lindsay and Wes were very patient with me. They explained the process to me which worked out in the end. Thank you! They explained the process to me which worked out in the end. Thank you! More
by BIGD3250
August 21, 2024
Exclamation light came on drove my car home now it won't start . Only went in for a oil change start . Only went in for a oil change More
by chellnkd63
Employees Worked With
August 21, 2024
Service was good from the time I called to schedule the appointment, dropped my car off, picked it up and cashed out. appointment, dropped my car off, picked it up and cashed out. More
by dysmith169
Employees Worked With
Other Employees :
Enjoyed speaking with the cashier (older woman) that checked me out.
August 20, 2024
Service was very very unprofessional was told one price when I came back I was charged another car was not done in timely manner and only time I was met with any type of thankfulness that I was there as a when I came back I was charged another car was not done in timely manner and only time I was met with any type of thankfulness that I was there as a customer was when I was paying to get my car More
by lojt0527
August 20, 2024
Well staffed and efficient. Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to an Did not have to wait too long. Car diagnostic was clear. I did not go with Banister but chose to get a second opinion for my car issue and went to another mechanic place. More
by 333ORIANA
August 08, 2024
Bannister did an outstanding job give my Jeep a tuneup! They were easy to talk to, and got the repair done in a day! They were easy to talk to, and got the repair done in a day! More
by JODYMADARAS
Employees Worked With
August 05, 2024
Great customer service. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. Was able to fit my service in a timely manner. The wheels are still on so that’s a plus. More
by Drumbumcdunn
August 04, 2024
The online appointment system worked, they were open, available, and attentive during my visit. Thanks available, and attentive during my visit. Thanks More
by dukesheart1
Employees Worked With
August 03, 2024
What made the situation worse was the clear lack of importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any for importance placed on customer satisfaction. The staff seemed indifferent to my concerns and made no effort to expedite the service or provide any form of compensation for the delay. It was evident that customer care is not a priority for this dealership. Overall, I am deeply disappointed and frustrated with my experience at Banister Chrysler Dodge Jeep Ram of Hampton. I would strongly advise against using their services if you value your time More
by dhint80
Employees Worked With
