Back

Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
157 Reviews

157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Sort by
September 16, 2024

Need to ensure mechanics understand job completeness. Alignment and new tires were not completed satisfactorily. Had to return to complete. More

by JOE.BENDEL61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The staff is so professional and always have my truck done quickly. I will come back to this business for my service. More

by kdskins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Service is A1. Past visits at this location, when vehicle is picked up, they usually had the seat covered and a paper floor mat, not so this time. So just a tad uno More

by jhill8400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

I received oil change. The customer service was great and easy to talk to. Thank you for your awesome service. More

by sandrarouse10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jermaine Calderon-Johnson
September 09, 2024

My car was destroyed when I picked it up no excuses very upset won’t return or recommend More

by JSPATT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Givens
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The best service every time. Lindsay is always in communication and they make sure it’s done right every time. More

by alyssagiosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Everyone was friendly and helpful. I was kept informed on the progress of the servicing. More

by gss8ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

The dealership was unable to resolve my issue, but Lindsey was most helpful and accommodating More

by cchaynesworth1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
3.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Found the problem and fix it. They kelp me in the loop. Gave me my truck back in time. More

by lgcornick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Service rep was very helpful and knowledgeable on what was needed for my vehicle to to be repaired. More

by MRIDDICK94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...