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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
Hampton, VA
157 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center
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March 23, 2025
This dealership has always been great to work with and they have treated my Grand Cherokee with VIP treatment! they have treated my Grand Cherokee with VIP treatment! More
by JODYMADARAS
Verified CustomerEmployees Worked With
March 22, 2025
Making the appointment online was easy and dropping off my car was a breeze, everyone was very polite. my car was a breeze, everyone was very polite. More
by bruce3766.br
Employees Worked With
March 21, 2025
I’ve always received great service from the dealership the whole 4-5 years I’ve been going the whole 4-5 years I’ve been going More
by markabolden
March 20, 2025
My car was towed through CarMax there. They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it t They stated it was absolutely nothing wrong with my car and took come pick it up. for me to leave them and the exact same issue happened. I took it to Chrysler Jeep in Newport News and they told me it was something in fact wrong with my car! More
by Joy
March 13, 2025
Great service. The new African American lady in service department was nice and very professional. I cant remember her name but she's awesome The new African American lady in service department was nice and very professional. I cant remember her name but she's awesome More
by mr.lamar.grady
Employees Worked With
March 10, 2025
Service was accurate to my needs and completed in a timely manner. Thank you for the service and keep up the good work. timely manner. Thank you for the service and keep up the good work. More
by DTD
March 07, 2025
Bannister Chrysler Dodge Jeep Ram Of Hampton has a tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solv tremendous "Supreme Team Staff" in sales, and the service department. 👏🏾 Banister Team look out for their customers and go above and beyond in solving your problem with your vehicle. Great dealership in Hampton, Va. More
by DANAEMSOLOMON
March 05, 2025
Excellent service very quick and nice employee friendly customer service very helpful I’m glad I came here customer service very helpful I’m glad I came here More
by brownruth1960
Employees Worked With
March 04, 2025
The service manager did a good job and the service that was completed Was done correctly. I don’t agree that banister charges a very high amount for a system diagnosis it does not apply that caused to the was completed Was done correctly. I don’t agree that banister charges a very high amount for a system diagnosis it does not apply that caused to the repairs. Fortunately, I diagnosed the problem and Had that repaired. More
by johndrivera
Employees Worked With
March 02, 2025
I could not give 5 stars because of the lack of concern for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the for my safety and response I was given when I brought my car back to the shop to be reevaluated after extensive repairs that were not done right the first time. I was told that the tech that worked on my car has to finish a job that requires 15 hours and won’t be able to look at my car until he’s finished, after spending $9,500, $2,500 of which came directly from my savings! Being told to drop your car off is not sufficient. When a tech messes up the least they can do is look at the error to see if the vehicle is safe to drive and it’s the service advisor’s responsibility to ensure that happens. My vehicle was ultimately fixed days later by the ship foreman and Wesley for which I am very grateful! More
by MLBENSTON
