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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
157 Reviews
Call Service Center (757) 992-8193

157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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May 02, 2024

It was certainly a very pleasant experience and I did not spend a whole day at the establishment and the complimentary hospitality was also very pleasant thank you for the service. More

by JUANMARTINEZNITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House, Lonie Brown
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! We look forward to be of service to you again whenever you are in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 02, 2024

Excellent work and professional people. Greeted immediately and were very friendly. promptly contacted me when had suggested work and when completed. More

by SADAMS4002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannon
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your 5-star review! We are happy to have you here at The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

I received excellent service and my service advisor made sure all of my needs were met as well as set me of with a schedule for future service More

by tom011902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star rating is greatly appreciated! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

May 01, 2024

Lindsey was helpful and knowledgeable and insured all my requests were addressed. Everyone was very nice. xxxx I almost bought a new car. More

by trentclark.va
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for taking the time to share your feedback! We are happy to know that you had a pleasant customer experience. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 30, 2024

All of the work was done to put my car back on the road. Good job Ashley More

by johnmmcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know off any others, but I know thay all work together to get the job done., Olin Saunders, Alex Guynn, Ashley House, Nick Lewis, Lonie Brown
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star rating! We appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

April 29, 2024

Service mechanic is not very attentive. Second time I’ve noticed a forgotten step. First time was forgetting to air up tires after a rotation and this time was not resetting the oil life i More

by mikeldavis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley House
Report | Print
April 29, 2024

They fixed a problem my original dealership didn’t plus did a complete inspection to let me know what else was right, wrong or in the yellow area. They worked great for me. More

by MEDEEJAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

April 26, 2024

Lindsay and everybody were great. So nice! And the service was quick. I also like the online site. More

by Cozu2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your 5-star review! We are grateful to have you here at The New Banister Chrysler Dodge Jeep RAM!

April 25, 2024

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman More

by MARC2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Montgumary
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Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you for your kind words! We greatly appreciate your business here at The New Banister Chrysler Dodge Jeep RAM!

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

Jun 03, 2024 -

MARC2018 responded

Great service by one of your technicians Ryan Montgumary came out explain things to us very friendly as well as his service desk gentleman

April 24, 2024

Lindsay was great at communicating and being in touch. The mechanic Ryan listened and seemed to have fixed the problems. More

by katherineharry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay is great
Report | Print
Jun 03, 2024 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hey Katherine! Your 5-star rating is greatly appreciated! We look forward to continue to be here you whenever your vehicle is in need. Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

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