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Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

Hampton, VA

4.2
157 Reviews

157 Reviews of Banister Chrysler Dodge Jeep Ram of Hampton - Service Center

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April 20, 2025

Top notch as always. Scheduling maintenance for my vehicle and my wife's vehicle was easy. Our vehicle's were taken care of. Pricing a bit more expensive but the need for More

by reginald.e.griffin
Recommend Dealer
Yes
April 20, 2025

I had a warning light on my dash and Lindsay worked me in and made sure I was taken care of!! I expected to wait awhile but the wait wasn't long at all!! More

by Live4saturdays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

From dropping my truck off to picking it up Lindsay kept me informed I've been bringing both trucks to Lindsay since the dealership opened More

by WILLIAMSON61
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
April 10, 2025

Great staff, very personable , clean environment, relaxing waiting area with comforts for customers waiting for their vehicles . Outstanding Setvice More

by bjlauderdale7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello bjlauderdale7 and please know that Canon Hughes strives to give all of our guests that 5-star experience. We appreciate your feedback and Banister Chrysler Dodge Jeep RAM takes pride in achieving this type of feedback. We welcome you back and feel free to request Canon Hughes. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

April 09, 2025

Excellent service, quick and efficient. I had no reason to complain And got my vehicle back quicker than I expected More

by matthew.houston757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you matthew.houston757 for your kind words and 5-star rating. We appreciate your feedback and please know that we are here for you for any future needs that you may need. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 07, 2025

It took 4 trips to get a key fob! 1st trip they replaced the battery but apparently never tested it while there for other work! Then 3 appointments to get the fob and cut the key More

by diazzle.ed
Recommend Dealer
Yes
Employees Worked With
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lindsay Givens
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

diazzlel.ed, please know that we appreciate your business and we apologize for the inconvenience. We will take your feedback as an opportunity to improve. Please know that we would welcome the opportunity to provide you with a 5-star experience if you choose to return back to Banister Chrysler Dodge Jeep RAM. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 07, 2025

That the banister dealer has amazing deals, and great customer service. Had just what I was looking for More

by chrisdaleney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Darrel
Apr 11, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you chrisdaleney for sharing your feedback and especially for the 5-star review. Banister Chrysler Dodge Jeep RAM strives to give our guests a truly exceptional experience and it appears that happened for you. Angela Freeman Your Customer Experience Manager (757) 802-9615

April 06, 2025

The service team were good and detailed no issues dropped off the Jeep routine service. I was out in less than an hour More

by MARC2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Banister Chrysler Dodge Jeep Ram of Hampton responded

Your 5-star review is greatly appreciated, Marc! Thank you for choosing The New Banister Chrysler Dodge Jeep RAM!

Apr 08, 2025 -

MARC2018 responded

Keep up the good work guys….

April 05, 2025

Very helpful and professional Canon was very professional and he listened to our concerns and did everything to do a great amazing job More

by garcia.dalia6373
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Canon Hughes
March 24, 2025

Nice fast and helpful they work hard to help you. Great places to go to fine a car More

by cthomas062078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Canon Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsay Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley House
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whispur Granger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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